EcoGlaze Group

EcoGlaze Group: energy-rated glazing from Swindon

EcoGlaze Group is a family-run supplier and installer based in Swindon, Wiltshire, covering the whole of the South West Region. The company presents itself as Wiltshire's number one rated multi-award-winning installer of uPVC, aluminium and wooden A++ energy-saving windows, doors, conservatories and related building work, and states that it has over 20 years of experience.

Its product range is built around energy performance: the company says its casement windows achieve the highest possible BFRC Window Energy Rating and that its A++ EcoWindow was among the first PVC-U window and door systems to reach the A++ band in England and Wales after the British Fenestration Rating Council introduced the new rating in May 2015. The profile is described as a 70mm six-chamber system, and the company says the product carries a 15-year insurance-backed guarantee.

Windows, doors and outdoor structures

The catalogue covers several distinct lines, each aimed at different parts of a home improvement project:

• uPVC windows: casement windows offered in a range of styles, designs and colours, presented as meeting the standards expected by homeowners and achieving high thermal efficiency.
• Wooden windows: a separate wooden window line listed alongside the uPVC range.
• Composite doors: the EcoCotswold Collection, made with grade A components as standard and described as independently tested to meet safety requirements, with protection against physical attack and weather.
• uPVC doors: the County Collection, presented as manufactured with high-quality materials and precision craftsmanship, combining aesthetics with security.
• Conservatories and warm roofs: Ultraframe conservatories, described as a way to add space and bring the outdoors indoors, alongside orangeries and extensions, including full new-build conservatories.
• Garage doors: roller garage doors designed for safety and thermal efficiency, with a rubber seal on the bottom slat to limit drafts and water ingress.
• Fascia and guttering: uPVC fascia boards and vented soffits positioned where the roof meets external walls, intended to improve airflow and protect walls and roof; these products carry a 15-year warranty.

The company also offers an online door designer tool and states that no job is too big or small for its installation team.

Guarantees, awards and accreditation

EcoGlaze Group offers 15- and 30-year insurance-backed guarantees covering product defects and faulty workmanship or installation, described by the company as no-quibble and market-leading. It also highlights award-winning workmanship and A++ energy-saving products as core selling points.

Among the recognitions it lists are the Prestige South of England Eco-Friendly Home Improvement Specialist of the Year award 23/24, a GRA award for outstanding commitment to eco-friendly solutions 23/24, and a place as a finalist in the UK Business Awards Family Company of the Year category. Its installation team has received individual awards, including Wiltshire's Installer of the Year. The company also refers to collaborations with TrustMark and TrustATrader.

How the company presents its service

EcoGlaze Group describes itself as a small family-run business aiming to combine high-quality products and service with affordable prices. It offers free, no-obligation quotations on its energy-saving products and a free energy assessment when requested. Aftercare is presented as available seven days a week.

The company acknowledges that the double glazing industry has a reputation for rogue traders, hard sales and poor workmanship, and positions its own approach — highly rated workmanship, accreditations and customer reviews — as a contrast to that. The site includes several customer testimonials, including one from a client in Latton who commented on the price and installation, and others praising the quality of product and workmanship and the absence of hard-sell techniques.

Where EcoGlaze Group works

The company is based in Swindon and states that it covers the whole of the South West Region. Its windows are described as manufactured in Swindon. The contact address given is 3 Newbridge Square, Swindon, Wiltshire, SN1 1HN, and visits are by appointment only.