PC Repair Swansea

PC and laptop repairs across Swansea and neighbouring towns

PC Repair Swansea is a family-run computer repair business that has operated in the Swansea area since 2007. It handles laptop and desktop repairs for households and small businesses, working either at the customer's home or workplace, through collection of the device, or at its workshop in Gowerton, which operates on an appointment basis.

The service area covers Swansea, Llanelli, Neath Port Talbot and the surrounding towns, subject to appointment availability. The company presents itself as a local alternative to larger repair chains, with direct contact with an experienced engineer and an explanation of the fault and the proposed repair before work begins.

Repair services offered

• Laptop repairs: screens, keyboards, charging faults, overheating and hardware problems across major brands.
• Desktop PC repairs: diagnostics, failed components, custom computers, upgrades and performance issues.
• Virus and malware removal: removal of malicious software, suspicious pop-ups and unwanted programs, with attention to protecting the customer's data.
• SSD and RAM upgrades: hardware upgrades intended to speed up a slow machine and extend its useful life.
• Wi-Fi and network help: improving weak Wi-Fi, diagnosing connection problems and configuring home or small-business networks.
• Data recovery: recovery of files from faulty computers, hard drives, SSDs and USB devices.

How a repair is handled

The process is described in three stages. The customer first reports the device, the fault and a preferred appointment by phone or through the online booking form. The engineer then inspects the problem, explains the available repair and confirms any applicable charges. Once the work is approved, the repair is carried out, the device is tested and its return or collection is arranged.

On pricing, the company states that there is no call-out charge when the customer proceeds with the repair, while a £35 diagnostic and appointment charge applies if the customer decides not to continue. Devices can also be dropped off at the Gowerton workshop by prior appointment.

Customer feedback

The site reproduces reviews attributed to its Google business page. One customer describes a liquid spill on a Lenovo Yoga Slim laptop that required a keyboard replacement, and highlights timely updates and what they considered a fair price. Another reports a same-day collection, a diagnosis within a day and a motherboard replacement completed and returned within the week. A third describes a laptop that could not be repaired at home and was taken to the workshop, where broken system files were fixed and a restore was completed successfully.

Workshop and mobile service

The workshop is located at 10 Victoria Road, Gowerton, Swansea, SA4 3AB, and handles drop-off and collection by appointment only. Home and workplace visits are offered across the service area, and collection and return of devices is also available. The business lists a landline and a mobile number, and appointments can be requested online.