Red Rose Removals

Red Rose Removals, a local removals company based in Surbiton

Red Rose Removals is a professional removal company based in Surbiton that carries out house removals, chain moves, storage, man and van services, packing and house clearance across London, Surrey, Kent and surrounding counties. The company states that it is not a national chain or a booking platform and that it performs the moves itself with its own trained team. It reports covering more than 60 areas and handling long-distance moves within the UK.

According to its own presentation, goods-in-transit and public liability insurance are included as standard on every booking, and free surveys are offered for larger moves. The company indicates that it responds to all enquiries within two hours and that free removal surveys are usually arranged within 24 hours.

House removals and chain moves

House removals are described as the company's core activity, covering moves from a one-bedroom flat to a five-bedroom family home. The service includes a free survey for larger properties, furniture dismantling and reassembly, careful handling of fragile and valuable items, goods-in-transit insurance, full or partial packing and long-distance UK moves.

Chain moves are presented as one of its strongest specialisms. The company states it has handled hundreds of chain moves across London and Surrey and that it builds contingency time into every chain move booking, remains flexible on the day when completions run late and offers storage bridging when dates do not align.

Storage, packing and clearance

The storage service consists of collecting the customer's belongings, storing them securely and redelivering them when the customer is ready, with one team and one point of contact. The company presents it as suitable for chain moves, renovation projects, downsizing and situations where completion dates do not line up.

Packing is offered as a full or partial service, with the team arriving with all materials and handling fragile items, antiques and artwork. House clearance covers full property clearance with responsible disposal, including probate and bereavement clearances. Commercial removals for offices and business relocations are also listed, with weekend and overnight availability and careful handling of IT equipment.

Senior and assisted living moves

The company states that it specialises in sensitive relocations for older customers, including downsizing, care home moves and assisted living transfers across London and Surrey.

Man and van with instant online pricing

For smaller moves, single items and collections, the man and van service offers hourly pricing and instant online booking. The catalogue at the time of writing listed three options, all with a Giant Luton van and a minimum booking of two hours:

• One man from £60 per hour, aimed at small moves, single items, student relocations and collections or deliveries.
• Two men from £85 per hour, aimed at one- to two-bedroom flat moves, furniture and appliances, and small office moves.
• Three men from £110 per hour, aimed at three-bedroom-plus house moves and heavy or bulky items.

Insurance is included in all three options. The company also states that house removals start from £85 per hour for a two-man team and that a one- to two-bedroom flat move typically requires a budget of around £300 to £500.

Coverage and booking process

The company lists more than 60 locations across London, Surrey, Kent and surrounding counties, including Wimbledon, Surbiton, Kingston, Esher, Weybridge, Cobham, Epsom, Leatherhead, Purley, Sutton, Walton-on-Thames, Croydon, New Malden, Raynes Park, Kentish Town, Muswell Hill, Sidcup, Hounslow and Carshalton. It also mentions coverage of Kent, Essex and Middlesex.

The process described begins with a quote: a free survey for house removals or an instant online price for man and van. A deposit is then paid to lock in the date, and for larger moves a fixed-price quote is provided after the free survey. On moving day the team carries out the move and the balance is paid on completion.

Reputation and customer feedback

The company states that the large majority of its new customers come through recommendations from people it has already moved. It also reports a 5-star Google rating and verified reviews across five platforms, including Getamover. Among the reviews shown on its site, customers mention punctuality, careful handling of glass, mirrors and ceramics, furniture dismantling and reassembly, and pricing that stayed as quoted.