UKEM Group

UKEM Group: home energy systems across Great Britain

UKEM Group designs and installs integrated home energy systems for properties in England, Scotland and Wales. Its catalogue covers solar panels with battery storage, air source heat pumps, EV chargepoints and high-efficiency gas boilers, with the stated aim of sizing each system around the household's actual energy use. The company presents itself as having built its activity on ten years of home energy installations and reports more than 30,000 measures installed.

Solar panels and battery storage

The solar line combines photovoltaic panels with battery storage so that a home can generate, store and consume its own electricity day and night. UKEM works with Tier-1 panels from manufacturers and offers battery systems with power-cut backup options. Installations are monitored remotely so that households can track savings, and the company states that the systems can reduce grid reliance by up to 70%. Battery storage can also be added to an existing solar array or used to run on cheaper tariffs.

Heat pumps and available grants

Air source heat pumps are installed to MCS standards and are presented as a full heating and hot water solution that can work alongside solar panels and battery storage. The company highlights the Boiler Upgrade Scheme, which offers up to £9,000 off a heat pump until 31 March 2027 for eligible homes. It also lists specific offers for park homes, where a heat pump may be free if eligible, and for bungalows, with installations from £399 for homes off the mains gas grid using oil or LPG. A separate Park Home Grants line covers up to £9,000 off a heat pump for park homes.

EV chargers and boilers

Home EV chargers are offered for overnight charging at off-peak rates, compatible with major EV brands and able to integrate with a solar and battery system. The company cites savings of up to £720 a year and mentions the £500 OZEV chargepoint grant for renters and landlords, with installation in half a day. For gas heating, UKEM installs A-rated high-efficiency boilers using Gas Safe registered engineers, often on a next-day basis, with 0% interest-free finance on selected boilers and warranties of up to ten years.

Certifications and quality marks

The company lists a set of certifications and registrations that it says can be verified. These include MCS certification for solar panels, heat pumps and battery storage; Gas Safe registration for boiler work; NAPIT registration for electricians and heating engineers; TrustMark, described as a government-backed mark for vetted installers; membership of the Installation Assurance Authority; QualityMark Protection for financial protection; and the Energy Performance Validation Scheme, which independently verifies that a system performs as quoted. UKEM states that every job comes with full certification and a workmanship guarantee.

How the installation process works

Pricing is handled online for most products: after a few questions about the property, the customer receives a fixed, all-inclusive price, and only heat pumps require a home survey. More complex installations are followed up by a member of the team, usually the same day. Certified engineers then carry out the full installation on the chosen date and explain how the system works before leaving. The company says it agrees the price before work starts and informs the customer of any change before adding costs.

Finance options

UKEM offers pay-monthly finance with 0% interest-free credit on solar, battery storage, heat pumps and selected boilers. The 0% plans include a deposit, while pay-monthly finance requires no deposit and allows an optional deposit to lower payments. The company states that the finance is FCA-regulated, with fixed repayments and no hidden fees, and that most applicants receive a decision the same day, subject to status and affordability.

Public sector and installer resources

Beyond private homes, UKEM addresses councils and housing associations through a dedicated public sector line. It also publishes a live map of installations across Great Britain and a resources section with guides, news and FAQs, alongside compliance information and legal documents. The company states that its guides are written by the team that carries out the installations.

Customer feedback and service commitments

The site reports a rating of 4.7 out of 5 based on 1,644 reviews on Trustpilot, presented as "Excellent". UKEM describes its approach as keeping customers informed from the first call to handover, providing a named contact who knows the job, and giving advice based on the property and its usage rather than on upselling.