Holland & Holland Services

Holland & Holland Services: plumbing, heating and renovation work from Haughley

Holland & Holland Services is a father-and-son business operating from Haughley, near Stowmarket, in Suffolk. The company presents itself as a provider of plumbing, heating and broader home transformation work, describing a combined 50 years of experience turning empty or dated spaces into finished homes. Its stated coverage extends across Suffolk, Norfolk, Cambridge and Essex, with Stowmarket, Bury St Edmunds and the surrounding East Anglia villages named explicitly.

The firm frames its offer around two formats: fixed-price repeat services for smaller jobs and bespoke transformation projects quoted individually. The site states that Andy and Jamie Holland share the aim of giving customers the best experience at the most competitive price, a positioning the company attributes to itself rather than an independently verified claim.

Repeat services at set prices

Holland & Holland lists a category of repeat services starting from £75, presented as fixed-price jobs intended to be quick and straightforward. The examples given are annual boiler servicing and light fitting changes. The company describes this line as a way to give customers clarity that the work will be done well and affordably, and directs visitors to a separate page for the full list of repeat services.

Bespoke transformations and renovation areas

For larger work, the business quotes projects individually. It states that it handles anything from a single-room job to a full house renovation, and that it works with the customer's own ideas and creativity. The service areas named on the site are:

• Bathroom renovations
• Kitchen renovations
• Boiler and hot water installations
• Landscaping
• Other home renovations

Beyond these headings, the material mentions heating and hot water systems, outdoor spaces and roofing as part of the projects the pair have delivered. The company also invites enquiries about work not covered by its listed categories, saying it welcomes a challenge.

Qualifications and credentials cited

The site lists several credentials: Gas Safe registration, City & Guilds qualifications, liability insurance up to £5 million and a 12-month warranty on all labour. It also sets out the two partners' backgrounds in some detail.

Andy Holland began as an apprentice welder and fabricator, completing a City & Guilds Level 3 qualification, and later worked as a prototype engineer for a London-based company. In 1994 he retrained as a heating, plumbing, gas and oil engineer, gaining a City & Guilds GSNVQ Level 3. He subsequently qualified as a Domestic Gas ACOPS 1–5 engineer under CORGI and moved to the Gas Safe Register, and later added Part P Level 2 Defined Scope electrician status. The site reports over 32 years of self-employment and a ten-year partnership with a former brother-in-law, a City & Guilds qualified builder, through which he gained experience in house building, roofing, plastering and carpentry.

Jamie Holland started in plumbing before extending into general carpentry and building work, and holds a Level 2 qualification in plumbing and heating and general building works. The site describes his interest in the design side of converting blank spaces into workable homes, and states that he built his own family home.

How the business presents itself

The company describes the last 15 years as the period in which the two have combined their trades and focused on client value. It also expresses the ambition of growing so that more family members can join, with the aim of becoming a fully family-run operation. Enquiries are handled by email, which the site says is monitored daily, with a stated target of responding to all customer enquiries within 24 hours.