Send2Hub

A UK address for international shopping

Send2Hub gives individual shoppers a UK delivery address for purchases from British stores that may not ship to their home country. After registration, the customer receives a personalised warehouse unit to use in the checkout address. The business then receives the parcel and arranges onward delivery. This is useful when buying from several merchants, but the full cost depends on package size, weight, destination and any customs charges. A free account or address does not mean international shipping itself is free.

Parcel forwarding and mail handling

The company describes parcel forwarding, mail handling and scanning services. Its process starts with registration, receipt of goods at the warehouse and selection of a forwarding option. It also promotes consolidation so several parcels can be dispatched together. Before ordering from a retailer, check whether the item is accepted by the warehouse and carrier; batteries, liquids and other restricted products may need special handling. Keep the retailer order number and tracking information so incoming parcels can be matched to the account.

Services for online sellers

Send2Hub also targets e-commerce businesses with a UK address, returns management, storage and fulfilment. A seller can use a local return destination for customers and decide whether returned goods are inspected, held, consolidated or forwarded. The site includes guidance on managing returns and a shipping price calculator. Commercial users should ask how storage is charged, what happens to damaged returns and whether reporting or photographs are included in the service.

Planning the total shipment cost

The website publishes pricing tools and discusses customs duty and tax for international shipments. To estimate a parcel, measure its packed length, width and height as well as weight, then check the destination and courier service. Customs declarations must describe the real goods and value. Send2Hub publishes a contact email and a warehouse address at Tunstall Trade Park, Brownhills Road, Stoke-on-Trent; this is a logistics address, so visits or collection should be arranged rather than assumed.