HiFiSound

HiFiSound: independent Hi-Fi retail in Stockton-on-Tees

HiFiSound is a family-run business established in 2003, operating both a physical store and an online shop. It is based at Castlegate Mill, a historic former spice mill on the banks of the River Tees in Stockton, where it maintains an extensive showroom and two dedicated demonstration rooms. The company describes itself as occupying a middle ground between a large faceless retailer and a one-man operation, positioning itself as a group of enthusiasts genuinely interested in the products it sells.

Brands and product range

The retailer specialises in high-performance audio from brands it states it believes in. Its own summary highlights amplification from Advance Paris and Hegel, turntables from Pro-Ject and Rega, speakers from PMC and Monitor Audio, and cables from Chord Company and Van den Hul. The wider catalogue is organised into departments covering amplifiers, analogue equipment, cables, digital sources, headphones, power components, radio, speakers and complete analogue and digital systems.

Amplification and digital audio

Amplifier categories include integrated, power, preamplifiers and streaming amplifiers. The digital section spans CD players, DACs, servers, streamers, master clocks, network accessories and digital accessories. The site also lists Eversolo as a recently arrived brand, describing its products as award-winning music streamers, network audio players, DACs and streaming amplifiers.

Analogue, speakers and headphones

Analogue offerings cover turntables, tonearms, cartridges and styli, phono stages, record care, set-up tools and accessories. Loudspeaker categories include active, centre channel, floorstanding, standmount, subwoofers, surround and wireless systems, alongside speaker stands and accessories. A headphone zone groups over-ear, in-ear and wireless headphones with headphone amplifiers, cables and accessories.

Cables, furniture and power

The cable and power section includes analogue and digital interconnects, loudspeaker cables, power cables, conditioners, distributors and power supplies. Furniture is limited in the navigation to HiFi racks and accessories, while the analogue department also lists feet, shoes, stands and platforms.

Demonstration rooms and showroom

A central part of the offer is the ability to listen before buying. The Stockton premises provide two dedicated demonstration rooms and an extensive showroom, and the company invites customers to visit for a personal listening session. The same facilities are listed among the store's service highlights alongside free UK mainland delivery and part exchange.

Part-exchange service

HiFiSound runs a specialist part-exchange service intended to make upgrading easier by allowing customers to trade in existing equipment against newer technology. Part exchange is presented as a standing feature of the business rather than a temporary promotion.

Current offers and catalogue notes

At the time of writing this profile, the site featured a promotion on REL subwoofers, described as affordably priced, exceptionally dynamic powered subwoofers for home theatre, and a feature on the newly arrived Eversolo range. The online catalogue indicated 2,086 products available through the shop.

Company details

Hifisound Limited is registered in Great Britain under company registration number 06155571, with VAT number 902662344 and WEEE producer registration number WEE/MM6120A. Its registered office is Castlegate Mill, Quayside, Stockton on Tees TS18 1BZ.