Comfort Sleep

Comfort Sleep: beds and mattresses from St Albans and Luton

Comfort Sleep is a British bed and mattress retailer that has been trading since 2003. It runs two showrooms, one in St Albans (Marshalswick) and one in Luton, and also sells through its online shop. The company states that it has helped thousands of customers furnish their bedrooms over more than two decades, combining in-store advice with home delivery across the United Kingdom.

The range is organised around a catalogue of several hundred items, with mattresses as the largest group, followed by headboards and divan sets. Customers can buy online from anywhere in the country or inspect a selection of products in person at either showroom, where no appointment is required.

What the catalogue covers

The product categories listed by the retailer are:

• Mattresses (97 products)
• Headboards (69 products)
• Divan sets (61 products)
• Wooden bed frames and bedsteads (26 products)
• Bases (24 products)
• Adjustable health beds (23 products)
• Storage beds (15 products)
• Bedding and pillows (12 products)
• Metal bed frames and bedsteads (10 products)
• Fabric bed frames (6 products)
• Guest beds (4 products)
• Divans on legs (3 products)

Beyond the main collections, the site's filters also break the stock down by size (from small single to super king-size, including king and super king zip-and-link) and by mattress tension (soft, soft/medium, medium, medium/firm, firm and extra firm).

Brands stocked

Comfort Sleep presents itself as a stockist of established UK bed and mattress manufacturers. The brands named on the site are Hypnos, Relyon, Sealy, Breasley, Harrison Spinks, Julian Bowen, Limelight, Bodyease, Flintshire and Silentnight, with an additional "other brands" grouping. Relyon is singled out with a seven-day delivery option.

Delivery, recycling and payment

The retailer delivers throughout the UK, although times and charges depend on the product, brand and destination. Orders above £750 qualify for free standard delivery, and some products may also be eligible for free express delivery. Lead times vary considerably: the company indicates that certain items arrive within a few days, some in as little as three to four days, while made-to-order premium collections take longer.

At checkout, customers can add an optional collection and recycling service for old mattresses, divans and headboards for an extra charge. Payment can be spread through Klarna, Clearpay and PayPal Pay Later, subject to approval, and all major debit and credit cards are accepted.

Guarantees and returns

Products carry a manufacturer or retailer guarantee whose length varies by brand and item; some mattresses are covered for up to ten years. For hygiene reasons, mattresses and toppers that have been unsealed cannot be returned unless they are faulty.

The two showrooms

The St Albans showroom occupies 49 The Quadrant in Marshalswick and can be reached on 01727 853607. The Luton showroom is at 4 Sundon Park Road, Luton LU3 3BH, telephone 01582 557011. The company notes that the showrooms display a range of products, while many other items are supplied directly by the manufacturers.