Care Move

Care Move, removals across Solihull and the West Midlands

Care Move is an independent removals company working across Solihull, Birmingham, Sutton Coldfield and the wider Midlands area. The firm states it has operated in the sector for over 30 years and describes itself as one of the largest independent specialists in house removals in its core territory. Its activity covers moves of all sizes within the United Kingdom, both domestic and office relocations.

The company presents its service model around planning and communication from the first enquiry to the final placement of belongings, with the stated aim of handling packing, transport and unloading so that the client deals with as few logistics as possible.

House and office moving

The core service is the removal of household contents, planned around the specific property and access conditions. Care Move also handles office moves, which it groups with home relocations under the same care-and-scheduling approach. The firm works to the client's timescale and budget, offering what it describes as tailored solutions rather than a single fixed package.

Packing, on-the-day work and insurance

• Full or partial packing: the client can commission complete packing or limit it to selected items.
• Packing materials included: boxes, labels, tissue paper, tape and hanging wardrobes are supplied for every move at no extra charge, according to the company.
• On the day: the washing machine is disconnected and there is no need to empty the freezer beforehand; furniture is laid out in the new property following the client's instructions.
• Goods in transit insurance: cover is provided free of charge as part of the move.

The company also offers unpacking alongside packing, presented as a way to free the client's time during the move.

Storage for household contents

Care Move has supplied household storage to customers in Solihull, Sutton Coldfield and Birmingham, for both short and long terms. The storage side of the business is described with the following features:

• Indoor containers
• Pest-controlled facilities
• A range of unit sizes
• 24-hour CCTV
• Weekly charging at what the firm calls trade cost

Payment terms and fleet

On pricing conditions, the company states that payment is not required until the day of removal, with no deposits and no cancellation fees, and that clients face no waiting times. Its vehicles are described as meeting Department of Transport regulations and as equipped to carry furniture and home contents safely.

Reputation and customer feedback

The site reports an "Excellent" rating based on 139 reviews, which it attributes to Google through a review widget. The published testimonials describe punctual arrival, careful handling of fragile items, furniture reassembled in the new home, moves completed without breakages and office staff conducting home visits for quotations. Individual comments also mention difficult access conditions and moves carried out in poor weather. These are customer accounts rather than independently verified findings.

Two bases in the West Midlands

The company operates from two addresses: one in Shirley, Solihull, and another on the Reddicap Trading Estate in Sutton Coldfield. Its published coverage lists Solihull, Sutton Coldfield and Marston Green among the areas served, while the service area extends across Birmingham and the wider Midlands.