LuwaSuite

LuwaSuite: compliance software for UK sponsor licence holders

LuwaSuite is a software platform aimed at organisations that hold, or are applying for, a UK Home Office sponsor licence. Its core proposition is to concentrate the records and processes tied to sponsorship duties in a single system: sponsored worker files, Right to Work checks, visa and eVisa expiry tracking, change reporting and the documentation needed to evidence compliance during a Home Office audit. The company states that the platform is used by more than 140 UK employers and that plans start at £49 per month, with a seven-day free trial and no credit card required.

The product is presented around a compliance dashboard that summarises headcount, stored documents, an overall compliance percentage and pending alerts. Alongside it, LuwaSuite offers a separate care software module for care homes and home care agencies, covering care planning, eMAR medication records, visits and rotas, connected to the same HR and sponsorship records.

LuwaScore™ and the six compliance domains

The centrepiece of the platform is LuwaScore™, a proprietary score from 0 to 100% that the company describes as a measure of audit readiness, updated in real time as data changes. The score is broken down into six domains:

• Right to Work and identity: tracking of eVisa, share codes, visas and passports.
• Employment and CoS alignment: verification of job title, SOC code, salary and hours.
• Attendance and absence: monitoring and records relating to the 10-day absence rule.
• Change reporting: timely reporting of changes to the Home Office.
• Document management: upload and verification of the seven required documents.
• Audit trail: a seven-year history of actions and notes.

The company publishes an interpretation scale: 90–100% is presented as fully compliant and audit-proof; 50–89% as needing attention due to expiring documents or overdue reporting; and below 50% as at risk of enforcement action.

Audit pack and evidence generation

LuwaSuite includes an audit pack generator that, according to the company, produces a complete Home Office-ready pack in about 30 seconds instead of the roughly three days it says manual preparation takes. The pack is described as containing the sponsored worker register with current statuses, Right to Work evidence for each employee, Certificate of Sponsorship records, visa and eVisa expiry tracking, attendance and absence records, a salary and role change audit trail, a document verification log, the compliance score broken down by domain and a timeline of reportable events.

Guided workflows, AI advisor and policy library

The platform incorporates several tools intended to reduce reliance on external advisers. SMS Copilot offers 13 guided workflows for sponsor management system actions such as CoS assignment, change reporting and licence renewal, with fields pre-filled from employee data; the company presents it as a replacement for a solicitor retainer it values at £2,000 or more per year. A Home Office AI Advisor answers compliance questions in plain English, with answers attributed to SMS Manuals 1–12, the Sponsor Guidance and Appendix D, and citations. The AI Policy Library provides more than 80 HR policy templates, described as CQC-ready and UK-compliant, generated with the organisation's details and acknowledged by employees within the application.

Features aligned with the March 2026 guidance

LuwaSuite lists a set of capabilities built around the March 2026 guidance and connected to the wider record. These include per-period salary compliance with administrator-reviewed payslip evidence linked to the worker's confirmed CoS; a Right to Work module for agency and contract workers; quarterly eligible role reviews with manager sign-off and audit trail, replacing the former genuine vacancy test; a key personnel registry covering the Authorising Officer, Key Contact and Level 1 and 2 SMS users with change history; and an AI document generator for employment contracts, offer letters and compliance documents pre-filled from employee records.

HR operations: recruitment, rota, payroll and onboarding

Beyond compliance, the platform covers everyday workforce management. The recruitment pipeline is a six-stage Kanban board from application to hire, with a public career portal, AI screening scores, automated reference checks and one-click conversion into employee records. A shift rota builder provides a weekly visual grid for assigning shifts and tracking coverage gaps. The payroll dashboard calculates PAYE, National Insurance and pension contributions and generates payslips, while payroll reports are submitted to HMRC separately through the organisation's accountant or payroll provider. Employee self-service lets staff manage profiles, clock in and out, view payslips, request leave and check upcoming shifts. Training and certification tracking records mandatory training with automatic expiry alerts and urgency dashboards, and onboarding is handled through a self-service portal where new hires submit personal details and upload Right to Work documents.

Support for new applicants and the enforcement context

For organisations without a licence, LuwaSuite offers to connect them with an immigration lawyer from its partner network; application support is provided by those partners, who agree their services and fees separately. The company frames its product against a context of enforcement, citing Home Office figures of 3,100 Skilled Worker sponsor licences revoked in 2025 and 2,346 revoked between January and June 2026, sourced from Home Office table SC_01 released on 27 August 2026.