Inventory Hive

Property inventory and inspection software for the UK rental sector

Inventory Hive is a software platform designed for creating paperless property inventories, check-ins, interim visits and check-outs. The system is aimed at letting agents, inventory clerks, build-to-rent operators, housing associations, student accommodation providers and landlords. It allows users to customise risk assessments or select from a library of templates, and includes compliance checklists tailored to England, Scotland, Wales and Northern Ireland.

Paperless workflows and occupant feedback

The platform supports paperless workflows with an integrated feedback and approval process for occupants. This is intended to reduce disputes and build positive relationships between tenants and property managers. Reports include audit-trailed tenant comments and photo feedback, and the check-out report provides side-by-side comparisons with the original inventory, maintaining a full audit trail from inventory to check-out.

Report features and compliance tools

Inventory Hive offers a range of report types, each with specific features:

• Check-in Inventory: compliance checklists by region (England, Scotland, Wales & NI), full-screen online galleries for standard and 360° photos, pre-arrival document serving built into the e-signing process, clear bookmarked sections with maintenance summarised on the front cover, export of maintenance issues to spreadsheets, and audit-trailed tenant comment and photo feedback.
• Interim Visit: internal and external compliance and risk avoidance checklists, optional GDPR-compliant reports that hide tenant details, full-screen online galleries for standard and 360° photos, bookmarked sections with maintenance summarised on the front cover, and export of maintenance issues to spreadsheets.
• Check-out Inventory: side-by-side comparisons to the inventory in one report, full audit trail of tenant comments and photos from inventory to check-out, full-screen online galleries for standard and 360° photos, bookmarked sections with maintenance summarised on the front cover, and export of maintenance issues to spreadsheets.

Compliance checklists, prompts, pre-set templates and customisable questionnaires are available to demonstrate condition, cleanliness and/or safety legislation compliance.

Mobile apps and 360° camera integration

The software includes in-house developed apps for iOS and Android, providing a consistent user experience across phone, tablet and desktop devices. 360° cameras are fully integrated into the app, which can drastically reduce the time needed at a property; users can then finalise reports remotely from their home or office.

Diary management with maps

For managing interim property visits, Inventory Hive offers a diary management feature with maps. This allows users to manage all inspector staff diaries and schedules from a calendar and/or map view of their working area, use Google Map integration to visually plan the best route for an inspector’s day, calculate travel times to set realistic routes, automatically send appointment details to tenants without manual emails or phone calls, and automatically receive tenant confirmation of consent to use management keys or confirm attendance.

Integrations and partnerships

Inventory Hive integrates with property management CRM systems to avoid double entry and human error. Specific integrations mentioned include Fixflo for maintenance and Klerky for booking trusted property inspectors. An Open API is also available. The company states it is "proud to be partnering with" (partner not specified in the source).

Customer feedback

The website displays a Trustpilot rating of "Excellent" with 4.9 based on 352 reviews. Testimonials from customers highlight the responsiveness of the support team, the ease of use of the software, and its suitability for property inventory work. Users mention long-term use (up to eight years) and praise specific staff members for their training and support.