Federal Management

Federal Management, a debt recovery agency regulated by the FCA

Federal Management is a debt collection agency based in Skelmersdale, Lancashire, that has operated since 2004. The company presents itself as one of the longest-running debt recovery firms in the United Kingdom and states that it is regulated by the Financial Conduct Authority (FCA) and accredited to the ISO:9001 and ISO:27001 standards. It also reports membership of the Credit Services Association and states that it is the only debt collection agency accredited by the Financial Services National College (FSNC).

Its activity centres on recovering debts for businesses and private individuals in the UK, and it states that it recovers millions of pounds each year. The firm describes its services as transparent and cost-effective, and says it handles both high-value and small-value debts.

Business and commercial debt collection

The core service is B2B debt recovery. Federal Management says its collectors work with companies of any size and in any sector, from large corporations to small businesses, and that it can act on unpaid invoices and overdue accounts. The company presents a no-collection, no-commission arrangement and a low fixed fee with no hidden costs.

It states that it has recovered debts for clients in sectors including football clubs, wholesalers, haulage, manufacturing, healthcare, construction and education.

Specialised recovery lines

Beyond general commercial collection, the firm lists dedicated services for specific sectors and situations:

• Construction debt recovery
• Dental debt collection
• Healthcare debt recovery
• Veterinary debt collection
• Rent debt collection and commercial rent recovery
• Unpaid invoice recovery
• Legal collection services
• Consumer and personal debt collection

International collections

Federal Management operates an in-house international collections team and maintains a network of overseas debt collection partners. It states that it has recovered debts from around the world, including Europe and the United States, and that it has offered international collection services since 2004.

Ancillary services: investigation, tracing and pre-legal reports

Alongside debt recovery, the company provides a set of related services aimed at assessing and locating debtors before or during collection:

• Asset recovery
• Commercial investigation
• Company checks, insolvency checks and tenant checks
• Pre-sue reports
• Process serving
• Tracing
• Vehicle recovery
• Credit control training and debt recovery training

Recovery rates, fees and minimum instructions

The agency states that it achieves recovery rates of up to 90% on undisputed business debts, with an average success rate of 90% on such debts, and that it has recovered more than £300 million on behalf of local, national and international businesses. It describes a fast-track process with same-day action and 24/7 online access to accounts.

Commission rates are presented as starting from 6%, rising according to the value, volume, age and complexity of the debts. For single instructions, the company indicates a minimum debt value of £1,000, while multiple instructions may be accepted at lower amounts depending on the type of debt. It also offers a free pre-action assessment of each case.

Coverage across the UK and Scotland

The company lists locations in England — Bristol, Birmingham, Cheshire, Leeds, London, Manchester, Newcastle, Nottingham, Skelmersdale and Warrington — and in Scotland: Aberdeen, Edinburgh and Glasgow.