Whitfield Plumbing, Heating & Cooling

Whitfield Plumbing, Heating & Cooling: Shropshire plumbers and heating engineers

Whitfield Plumbing, Heating & Cooling is a family-run business based on Mount Pleasant Road in Shrewsbury, Shropshire. The company states it was established in 2013 by owner George Whitfield and describes itself as serving Shropshire, Cheshire and Staffordshire for over ten years. Its work spans plumbing, boilers, gas, LPG, oil, heat pumps, underfloor heating, electrical services and air conditioning, and it presents itself as taking on any job "from a dripping tap to a full central heating system installation".

Boilers, heat pumps and hot water

The core of the offer is boiler work across gas, oil and LPG systems, covering installation, servicing and repair on all makes of boilers, fires and cookers. The company advertises same-day boiler repairs and an emergency call-out with a one-hour response. Installation services are listed with their own guarantee terms:

• Gas boiler installation with a 12-year extended parts and labour guarantee, under Worcester Bosch accreditation.
• Oil boiler installation with a 7-year guarantee.
• Hot water unvented cylinders with a 25-year guarantee.
• Heat pump installation with a 5-year guarantee.
• Water softener installation with a 7-year guarantee.
• Air conditioning installation with a 5-year guarantee.

Gas and oil boiler servicing are offered separately, alongside power flushing of radiators, gas fire servicing and repairs, and underfloor heating installation. The company also carries out landlord gas safety checks and issues safety certificates for gas, oil, LPG, heat pumps and air conditioning.

Plumbing, electrical and cooling work

Beyond heating plant, the firm handles general plumbing and heating repairs and provides electrical services through what it describes as qualified electricians, including electrical fault finding, smart thermostat fitting and boiler wiring. Air conditioning and home cooling installations are presented as a distinct line aimed at cooling homes quickly. Finance is offered on boiler installation at 0%.

Coverage across three counties

The company organises its service area into three regional lines, each with its own contact number: Shropshire, Cheshire and Staffordshire. The Shropshire list covers Shrewsbury, Wem, Prees, Whitchurch, Ellesmere, Market Drayton, Much Wenlock, Telford, Ludlow, Newport, Oswestry, Church Stretton, Craven Arms, Pontesbury, Minsterley, Shifnal, Bridgnorth, Leominster, Woore and Cheswardine. The Cheshire list names Alderley Edge, Bridgemere, Chester, Congleton, Hale, Knutsford, Malpas, Middlewich, Nantwich, Peckforton, Prestbury, Tarporley, Tattenhall, Wilmslow and Winsford. The Staffordshire list includes Eccleshall, Loggerheads and Weston Under Lizard, and the site also lists Welshpool, Wrexham and Hereford under Wales and Hereford.

Reputation and reviews

The company points to ratings gathered on several platforms. At the time of writing this profile, the site reported 9.9/10 on Checkatrade from 322 reviews, 100% on Facebook from 14 reviews and 4.7/5 on Google from 257 reviews, with a separate Google panel citing 4.7 based on 266 reviews. It also refers to 500 five-star reviews and describes itself as the most reputable in the area with the fastest response time, a claim attributed to the company's own presentation. Individual customer comments on the site describe punctual arrival, clear explanations, tidy working and same-day attendance for a boiler service.

Team, recruitment and finance arrangements

The business presents itself as an employer as well as a contractor, advertising vacancies for plumbers, gas engineers, apprenticeships, work experience, admin and office roles, a content creator and a sales manager. On finance, the site states that Whitfield Plumbing & Heating Shropshire Ltd (FRN 993348) is an Introducer Appointed Representative of TradeHelp Ltd for credit broking introductions only; TradeHelp Ltd is described as a credit broker, not a lender, offering loans from Novuna Personal Finance, a trading style of Mitsubishi HC Capital UK PLC. The company states it does not receive a fee for the introduction, that finance is subject to status and credit check, and that a 14-day cooling-off period applies to applications.