The Keyholding Company

The Keyholding Company: tech-enabled mobile security across the UK

The Keyholding Company describes itself as the UK's number 1 keyholding and alarm response specialist. It presents itself as a technology-driven security company delivering a full range of physical security services nationwide, with a platform that matches clients with the right officer for each job and allows services to be booked and amended online.

Services for businesses

For commercial clients, the company lists alarm response, mobile security patrols, emergency and temporary guarding, locks and unlocks, vacant property checks and third-party access. It also offers TKC Consult and Connect, alongside a response service for businesses. The company states that its mobile services can address security issues for organisations of any size.

Services for homeowners

For residential clients, the offering covers keyholding, alarm response and house checks, aimed at protecting a home while it is left unattended.

Coverage and response

The company reports a nationwide network of service partners covering 99.8% of UK postcodes. It states that it leads the industry in the speed of its response when alarms are triggered, and that it completes an average of 1 million jobs per year.

Regulation and certification

The Keyholding Company states that it is judged by the ACS (Approved Contractor Scheme) to be in the top 5% of security companies and that it holds B Corp certification. It describes itself as part of a global community of more than 6,000 businesses working toward the vision of 'business as a force for good'.

Technology and management

The company's technology platform is presented as the core of its operations, instantly matching clients with the appropriate officer and providing analytics. Clients can book and amend services online and access performance data through the platform.

Client feedback

The site reports a client satisfaction score of 4.7/5. It also includes testimonials attributed to security and loss-prevention representatives at CeX/DeX, Next Plc and Workspace Group, who describe the guarding services, round-the-clock support and the adaptation of their security models.