Viola Hair Extensions

Viola Hair Extensions: Remy Slavic hair for professional salons

Viola Hair Extensions is a British supplier of human hair extensions based in Romsey, in the United Kingdom. The company states that it emerged in 2011 and presents itself as a source of Remy Slavic hair in a wide range of colours, aimed at top-tier hairdressing and beauty salons rather than at the general public. Its catalogue combines the hair itself with the equipment needed to apply it and a line of hair care products.

Luxe and professional ranges

The product structure distinguishes a Luxe line from a professional line. Within Luxe, the site lists Nano Tip, Tape In, Genius Weave and a Hair Colour Ring. The professional catalogue is organised by application method, covering Nano Tip, Tape In, Secret Tape In, Tape Weft, Hair Weave, Flat Hair Weave, Genius Hair Weave, I-tip and Pre-Bonded extensions, alongside a separate colour ring.

Colours and lengths

The shade selection is presented as 87 hand-blended references, divided into solid, highlighted, balayage and vibrant tones. The catalogue names individual shades such as #1 Jet Black, #1B Black Treacle, #1C Charred Earth, #2 Pure Cocoa, #60 Platinum Blonde, #99J Deep Aubergine and #613 Sunny Haze, among many others. Lengths run from 12 to 26 inches, in two-inch steps. Browsing can also be filtered by colour family: black, brunette, blonde, red, highlighted, root stretch, balayage and vibrant.

Equipment and application accessories

Beyond the hair, Viola supplies the consumables and tools required for installation. The equipment section is grouped by method and includes nano ring accessories, tape-in accessories, hair weave accessories, micro ring accessories and pre-bonded accessories, as well as beads and fittings, nano rings, copper tubes and rings, tape tabs, glue, keratin bond removers, thread and pliers. Application tools extend to brushes and combs, electrical hairdressing accessories, clips and grips, scissors and razors, gowns, trolleys and cases, plus training essentials and marketing materials.

Hair care and other product lines

The hair care range is organised by brand, with Viola's own products and Malibu C, and by type: shampoos, conditioners, masks and treatments, and styling. It can also be browsed by hair concern, covering discoloured, dry and damaged, and dull hair. The wider catalogue adds clip-ins, wigs and gift cards.

Training and trade accounts

Viola offers online hair extension courses and in-salon hair extension courses, and operates a trade account scheme for professional buyers. The site also publishes a blog with styling and colour content.

Guarantee, delivery and returns

The company advertises a 190-day quality guarantee, which it describes as the longest in the UK. Orders placed before a cut-off shown on the site qualify for same-day shipment, although orders are not shipped at weekends or on bank holidays. Delivery is described as worldwide and express. Orders delivered within the UK can be returned within 30 days. Customer support is stated to be available from Monday to Friday.