GEX.co.uk

GEX.co.uk: buying and selling video games online

GEX.co.uk is an online service dedicated to buying used video games from individuals and reselling them. The site presents itself as a simple platform for selling games for cash, with instant quotes and a process managed entirely online. It also operates a sales channel for games and Lego, although the main focus is on purchasing second-hand titles.

Platforms and generations covered

The catalogue of games accepted for purchase spans a wide range of consoles and generations. The site organises its buying categories by manufacturer and platform:

• PlayStation: PS1, PS2, PS3, PS4, PS5, PSP and PlayStation Vita.
• Xbox: Original Xbox, Xbox 360, Xbox One and Xbox Series X.
• Nintendo: NES, SNES, N64, GameCube, Wii, Wii U, Game Boy, Game Boy Advance, DS, 3DS, Switch and Switch 2.
• Sega: Master System, Mega Drive, Saturn and Dreamcast.
• Lego: the site also includes a section for selling Lego.

This coverage includes both retro consoles and the latest generations, such as PlayStation 5, Xbox Series X and Nintendo Switch 2.

How the selling process works

The process is structured in four steps: search for the games to sell, add them to a selling basket, check out and choose a payment method, and finally print a Freepost label and drop off the parcel. The site provides a search tool that allows users to filter by game name and platform, and offers quick search codes to speed up finding titles (for example, P4 for PlayStation 4 or SW for Switch).

Before sending a parcel, users must meet minimum selling values: £15 when selling 15 or more games, and £25 when selling between 1 and 14 games. The site also refers to specific game condition requirements, detailed on a separate page.

Payment, postage and customer service

GEX.co.uk states that it offers fair current market values for games and that payments are secure and made the same day the order is completed. Postage is free and includes a tracked courier service on all orders. The company also indicates that it keeps users informed with order updates from start to finish and that it responds to calls and emails, resolving any issues that may arise.

Customer service is available by phone and email, and the site includes a contact section and a frequently asked questions page.

Reputation and customer feedback

The website displays customer reviews and ratings. According to the information available at the time of writing this profile, it shows a 4.4-star rating on Trustpilot, a 4.7-star rating on another platform and a 99% positive rating. The site also states that it has hundreds of 5-star reviews. Some testimonials from June 2026 highlight the ease of the process, fast payment and free postage.

Additional services and company details

In addition to buying games, GEX.co.uk has a section for buying games and another for wholesale enquiries. The company behind the site is The Games Exchange Ltd, registered in England and Wales with company number 05086911 and VAT number 686175691. The registered office is at Unit A2 Cefndy Employment Park, Cefndy Road, Rhyl, Denbighshire, LL18 2HJ, United Kingdom.