My Pension Choices

Advice topics and adviser matching

My Pension Choices asks visitors which type of advice they need, with options for pension consolidation, pension transfer, final-salary pension transfer, pension drawdown, annuities, SIPPs, pension tax and general retirement advice. The site says it connects people with an FCA-regulated financial adviser who understands pension choices across England, Scotland, Wales and Northern Ireland. The page marks the service as regulated; consumers should confirm the firm and adviser’s current FCA status and permissions before proceeding.

Consultation and no-obligation enquiry

The website offers a free initial consultation and says there is no obligation to move forward. Visitors select a topic and continue through an enquiry flow to connect with an adviser. The site describes its purpose as helping people understand retirement options, fees and income strategies; it does not guarantee a particular investment result or retirement income. Advice should be based on the individual’s circumstances and documents.

Pension transfer, drawdown and annuity information

The service lists pension consolidation, transfer, drawdown, annuity options, SIPPs and retirement planning. The page invites visitors to consider whether drawdown flexibility is suitable and mentions pension tax advice. These decisions have long-term financial consequences and can depend on guarantees, charges, health, tax position and retirement timing; customers should obtain a personalised recommendation from an appropriately authorised adviser rather than rely on general website copy.

Ratings and reviews

The site displays an Excellent Trustpilot rating based on 388 reviews and a 4.8/5 rating. It shows customer comments praising response speed, clear messages and helpful guidance. These are review scores and comments presented on the website, not a prediction of a person’s advice outcome. Prospective clients can review the full terms, adviser details, fees and any referral arrangement before sharing personal or pension information.

Contact and office hours

My Pension Choices lists 0800 008 6065 for enquiries. Its office hours are Monday through Thursday, 08:00–18:00, and Friday, 08:00–16:00. The source also contains numeric strings that resemble company registration data and are not treated as phone numbers. The website does not provide a street address in the source record; customers can call to ask about the enquiry process, adviser identity, service charges and next steps.