Trusted Home Solutions

Trusted Home Solutions: solar, storage and insulation for UK homes

Trusted Home Solutions presents itself as a renewable energy and insulation specialist working on the energy performance of homes across the UK. Its offer combines electricity generation, storage and heat retention: solar panels, battery storage systems, loft insulation and EV chargers. The company states that it has helped thousands of households adopt what it describes as a more sustainable way of living, and frames its services around the goal of energy independence for customers.

Solar panels and battery storage

The core of the business is domestic solar generation. The company presents solar panels as a way to power a home with clean, renewable energy, and battery storage as the means to keep surplus solar electricity for later use. According to the site, all solar panels it installs carry a 25-year manufacturer's warranty. It also promotes battery storage as a route to lower fuel costs, arguing that charging a car at home protects against fuel price rises.

Insulation and loft inspections

Alongside generation, the company offers home insulation and a loft inspection service. Its material claims that effective loft insulation can retain 25% more heat and save over £250 on a heating bill. These figures are the company's own promotional estimates rather than independently verified results.

EV charging

The service list includes EV chargers, presented as a way to cut fuel costs and reduce a household's carbon footprint by charging an electric vehicle at home.

Commercial claims and pricing messages

The site advertises zero VAT on all its services and, at the time of writing this profile, displayed a summer promotion with discounts across its batteries. It also states that generating your own power can save 80% on utility bills. These are marketing claims from the company's own pages and should be read as such.

Customer feedback shown on the site

The website reproduces several customer comments. One refers to a 16-panel, 6.5 kW solar system installed more than six months earlier and expresses satisfaction with the work. Another praises the professionalism of the sales team and the final result. A further comment mentions a home survey, savings of over £125 a month after a battery installation and a battery fitted eight days after ordering. One reviewer notes initial scepticism after a cold call but reports that the installation team was knowledgeable, worked efficiently and kept to the agreed price. These are individual testimonials and not a general assessment of the company.

Finance and regulatory status

Trusted Home Solutions LTD describes itself as an Introducer Appointed Representative (Financial Services Register No. 987986) of Phoenix Financial Consultants Limited. Phoenix is described as a credit broker rather than a lender, authorised and regulated by the Financial Conduct Authority (FRN: 539195), offering finance from a panel of lenders. All finance is subject to status and credit checks.

Where the company operates from

The business address is Astra House, Christy Way, Essex, SS15 2TQ, and its contact line is a London 020 number. The company presents its work as covering homes across the UK.