Cayman Auto Services

Cayman Auto Services: convertible roof and soft top repair in Redhill

Cayman Auto Services is a workshop dedicated to convertible roof systems, covering soft tops, folding roofs and mechanical hoods. The company states it has operated since 2005 and presents itself as the UK's leading folding roof specialist, a claim it makes in its own promotional material. Its work spans diagnosis and repair of roof mechanisms, water ingress problems, soft top replacement and cleaning, and annual hood maintenance.

The workshop is located on the Holmethorpe Industrial Estate in Redhill, Surrey, within walking distance of Redhill mainline station, which the company cites as a convenient link to London and the rest of the country.

Mechanical roof systems and fault diagnosis

Cayman describes folding roofs, whether fabric soft tops or metal tin-tops, as a network of relays, sensors, motors, wiring, hydraulic hoses and hydraulic cylinders that must communicate with a central roof hub. When one component fails, the roof can jam open or stay shut, leaving the car undrivable and the boot inaccessible.

The company says it has invested in main dealer diagnostic equipment for all makes and models, in contrast to garages it says rely on generic tools. It requires the vehicle on site to identify the fault and define the repair, and states that prices are fixed and agreed in advance. Repairs are backed by a one-year parts and labour warranty, and in some cases refurbished or used parts can be fitted to reduce cost. Cayman also claims a 100% success rate on its roof repairs and says it has resolved cases where other garages and main dealers had given up, attributing affordability to pinpointing the faulty component rather than recommending a full replacement system.

Water ingress, cleaning and annual maintenance

Alongside mechanical repairs, the workshop specialises in water ingress repairs, tracing the point of entry when water reaches a convertible roof or sunroof and repairing the cause. It also offers an annual soft top hood maintenance and servicing programme intended to keep the roof mechanism working correctly, and a cleaning and restoration service for fabric roofs affected by deterioration such as mould spots. Soft top replacement is listed among its services.

Makes and models covered

The site organises its repair pages by manufacturer, with dedicated sections for a long list of marques:

• Alfa Romeo, Aston Martin, Audi, Bentley, BMW, Ferrari, Ford and Jaguar
• Lamborghini, Lexus, Mazda, Mercedes, Mini, Nissan and Peugeot
• Porsche, Range Rover, Renault, SAAB, Smart Car, Vauxhall, Volvo and Volkswagen

Cayman notes that its vehicle list, while extensive, is not exhaustive, and that it may still be able to help with models not listed. It describes working on everyday convertibles from brands such as BMW, Vauxhall, VW, Audi, Mercedes and Alfa Romeo as well as luxury marques including Bentley, Jaguar and Ferrari.

Customers from across the UK and abroad

Although based in Surrey, the company reports attracting customers from Hampshire, Kent, the North West, the Midlands, Scotland, Newcastle, Wales, Cornwall, the Channel Islands and Ireland, as well as from Spain, France, Switzerland and Sweden. It maintains a dedicated section for international convertible roof repairs. The site also offers a short online quiz to help owners identify a roof problem before requesting a diagnosis.

Reputation and company details

The company cites a 4.9 rating on Google in its own presentation and publishes a blog covering model-specific faults, including the VW Eos roof and the BMW Z4 E85 folding roof, alongside guidance on repairing a leaking soft top. Cayman Auto Services is registered as company number 5554788, with VAT number 908 6492 94 and a registered office at 61A Walton Street, Walton on the Hill, Surrey, KT20 7RZ.