FastMove

FastMove: fixed-fee estate agency with payment only on completion

FastMove presents itself as an estate agency built around a simple proposition for sellers: no upfront fees and payment only when the sale completes. The company markets a full estate agency service under a fixed fee, with two published packages and additional charges for certain property values and for accompanied viewings.

Two selling packages: Gold and Platinum

The site sets out two levels of service. The Gold package is priced at £250 and includes professional photography, a detailed description and details of all interested parties who have been financially qualified. The Platinum package costs £899 and is the option the company promotes most heavily: it carries no upfront fee and no sale, no fee, and adds advertising on Rightmove, coverage through social media, viewings booked and offers negotiated with buyers financially qualified, a stated tenacious approach to progressing the sale to completion, and what it describes as a memorable, seamless selling experience.

Pricing variations by location and property value

The published rates are not uniform. Platinum is listed at £1,050 for London and surrounding areas. Accompanied viewings are available for an additional £350 and, according to the site, can be arranged seven days a week. For properties valued between £250,000 and £500,000 the fee rises to £1,500, or £1,700 in London and surrounding areas. For properties over £500,000 the fee is £2,000, or £2,200 in London and surrounding areas. The site also includes a savings calculator that compares the fixed fee with a percentage commission.

How the selling process is presented

FastMove describes a four-step route for sellers. A free valuation is requested through a contact form; the company says it will respond within 30 minutes and that a local expert could visit the property within 24 hours. After the visit, a comprehensive valuation is said to be delivered within hours. If the seller instructs FastMove, the property is listed within 24 hours of approval. Marketing then centres on Rightmove and on detailed social media advertising, which the company presents as a way of attracting attention to the listing.

Viewings, offers and sales progression

The agency states that its phone lines are open seven days a week from 8am to 9pm so that prospective buyers can book a viewing, and that offers can be made seven days a week during the same hours. It stresses that this is a telephone service staffed by people rather than an automated chat or email system. Beyond finding a buyer, FastMove says its sales progression team supports both seller and buyer thirteen hours a day, seven days a week to help the agreed sale reach completion.

Other services and channels

Alongside selling, the site includes sections for buying, property search, booking a viewing, conveyancing and news. It also offers a free valuation booking form and a general enquiry form, both asking for name, contact number, email address and post code. The company presents itself as a full estate agency service rather than a mere listing platform, and its materials reference a Trustpilot rating without specifying a score in the scanned content.