Emoov

Emoov: online estate agency for sales and lettings in the UK

Emoov presents itself as one of the UK's leading online estate agents, offering a streamlined and cost-effective alternative to traditional high-street agencies. The company provides fixed-fee packages for selling or letting residential property, with the stated aim of giving sellers and landlords full control and saving on estate agency fees. Its services are managed through an online dashboard and supported by a dedicated consultant.

Sales packages and pricing

Emoov offers three sales packages, each including access to all portals and a common set of core services:

• Emoov Essential — £395, paid in advance.
• Emoov Extra — £795, which includes the Essential package plus a Premium Upgrade, Premium Listings and Completion Management.
• Emoov Later — £895, paid when the property is sold.

All sales packages include an anti-money laundering (AML) check, an online market appraisal, control over viewings and offers through a messaging service, buyer verification, a no-obligation conveyancing quote, a memorandum of sale, full support from a dedicated sales consultant, and property listing on Zoopla, On The Market and Emoov. Listing on Rightmove is also included with a 7-day featured listing, subject to a Rightmove subscription of £50 per month; one month free on Rightmove is included. Three monthly interest-free instalments are available.

Optional add-ons and upgrades are priced separately: a £150 Premium Listing on Rightmove, a £95 Premium Listing on Zoopla and On The Market, a £75 Premium Upgrade covering photography, property particulars, floor plan and video walkthrough, unlimited property photos for £25 (the first 10 photos are included free), a DIY For Sale Board for £100 (the board and post are sent to the seller to install), and an Energy Performance Certificate (EPC) for £110.

Lettings packages for landlords

For landlords, Emoov offers two lettings packages:

• Let Your Property — £59.50, with access to all portals.
• Let Plus — £79.50, which adds a tenancy agreement and initial rent and deposit collection.

Both lettings packages include a three-month property listing on Rightmove, Zoopla, On The Market and Emoov, a 7-day featured listing on Rightmove, unlimited property photos for £10, full support from a dedicated lettings consultant, optional prescreening of potential tenants, control over viewings and offers through the messaging service, and a no-obligation agreement with hassle-free cancellation. Additional services are priced as follows: tenancy agreement £20, initial rent collection and deposit registration £20, tenant referencing £20, EPC £110 and gas certificate £75.

How the selling process works

The company describes a five-step process for sellers. First, the seller adds basic property details, including photos and a description, or selects the Premium Upgrade option for Emoov to handle this. Once the details are uploaded and the seller agrees to go live, Emoov reviews the listing and publishes the advert on major platforms including Rightmove, Zoopla and OnTheMarket. Viewings are organised from a personal online dashboard, with the dedicated agent providing support and advice. Offers are notified instantly and can be negotiated directly with the buyer through the dashboard. Emoov then supports the transaction through completion, with access to conveyancers and free mortgage advice.

Online tools and support

Emoov emphasises an online dashboard that gives full visibility of viewings and offers, alongside support from a dedicated consultant. The company states that it is not restricted by traditional opening hours, so buyers can always get in touch. It also offers an expert valuation service that can value a property without waiting for a visit, and creates adverts quickly for listing across major platforms and other portals. A Premium Upgrade is available for photography, description, floor plan and video walkthrough.

Reputation and positioning

The website states that Emoov is rated Excellent on Trustpilot and has been featured in the media, although specific publications are not named in the available text. The company positions itself on honest support, open communication and fair pricing, with no hidden costs and no estate agent fees. It also provides a free online valuation and advice with no obligation.