Newbury Mobility

Stairlifts, scooters and repairs from a Berkshire base

Newbury Mobility is a mobility equipment supplier based in Beenham, near Reading, that sells, rents, services and repairs stairlifts, mobility scooters and powerchairs. The company states it has been involved in the sale, service and repair of mobility products since 1992, and describes used second-hand stairlifts, scooters and powerchairs as its speciality, with new equipment also available.

Its stated coverage takes in all of Berkshire, most of Oxfordshire and Wiltshire, and parts of Hampshire. The company presents this local focus as a way of keeping overheads and prices low while responding quickly; it says it aims to keep every customer within an hour's reach.

Stairlifts: new, reconditioned and second-hand

The stairlift range covers straight and curved models, offered new or used, including reconditioned and second-hand units. The site listed stairlifts from £895 with availability described as immediate, and stated that all stairlifts come with a full warranty. A free site survey and a free first year of servicing are offered with purchases.

For buyers who need to compare options, the company publishes a buying guide and separate pages for straight and curved stairlifts. It also handles commercial stairlift installations.

Rental, servicing and repairs

Stairlift rental is aimed at people who need a lift only temporarily. The rental service includes maintenance and upkeep, and the site quoted rentals from £15 per week.

On the after-sales side, the company covers stairlift servicing, stairlift repairs and stairlift batteries, including testing and replacing batteries. It advertises same-day local emergency stairlift repairs and states that no contract is required for a call-out, alongside a no-fix, no-fee policy. Repairs and servicing extend to scooters and powerchairs as well as stairlifts.

Mobility scooters and powerchairs

The scooter range is divided into 4mph and 8mph models, available new and used, and the company offers a free demonstration at the customer's home. A separate service covers mobility scooter repairs and servicing, and the site includes general information on battery maintenance.

Pricing approach and customer terms

Newbury Mobility advertises a Price Promise Guarantee on all new products: it states it will beat the best written like-for-like quote by at least 5%, whether the product is a stairlift, mobility scooter or powerchair. The company also says it does not run a sales team and does not make cold calls, and that part-exchange and upgrade options are available.

Local pages and background information

The site carries dedicated pages for Theale and Calcot, Hungerford, Basingstoke, Bracknell and Reading, alongside sections on the areas covered, frequently asked questions, reviews and the Equality Act 2010. It also links to external resources on disability equipment and transport, Age UK and grant information.