Putney Plumbers

Putney Plumbers: family-run plumbing and heating in southwest London

Putney Plumbers is a family-founded plumbing and heating company that began operating in the 1990s as a small neighbourhood team in Putney. The company states that it has served the area for over three decades and that its services have expanded over the years from plumbing to include heating, boiler installations and repairs, drainage, bathrooms and carpentry. In 2025 it became part of the HomeService Group, a group of companies described as sharing its approach to workmanship and personal service.

The team is presented as having more than 100 years of collective experience, and every engineer is stated to be Gas Safe Registered. The founders, Elaine and Tony, remain involved: Elaine in founder and operations roles and Tony as founder and heating engineer. The operational and technical team also includes general plumbers, heating engineers and operations staff.

Plumbing, heating and home improvement services

The company covers a range of domestic trades and installations. Its published service list includes:

• Boiler installations and servicing, aimed at keeping heating systems safe and reliable.
• General plumbing for leaks, blockages and faulty toilets.
• Installation and maintenance of hot water cylinders.
• Gas safety certificates issued after checks.
• Electrical work, including EV chargers and smart systems.
• Air conditioning installations designed to minimise disruption.

The company also refers to drainage, bathrooms and carpentry among the services it has added over time. It describes itself as a provider of plumbing, heating, carpentry and bathroom services for homes across southwest and west London.

Coverage across southwest and west London

Putney Plumbers lists Putney, Barnes, Wimbledon, Clapham, Fulham, Chelsea, Twickenham and Richmond among the areas it serves. Elsewhere on its site it also names Hammersmith and refers to serving homes across southwest and west London. The company presents itself as a local team available for both small repairs and larger installations.

Emergency call-outs and pricing

The company advertises emergency cover in the evenings and at weekends, in addition to its ordinary weekday schedule. For emergencies, it states that it can usually attend within a few hours, often sooner. Call-out rates are given as starting from £105 per hour, with costs explained before work begins. The site also notes that parking fees incurred during an appointment are added to the final invoice unless a temporary parking permit can be provided.

Customer feedback and reputation

The website includes testimonials from customers in Richmond, Barnes and Chelsea. They describe careful work, prompt responses to phone calls, punctual arrivals and a boiler replacement organised by the office. The company presents these comments as evidence of long-standing customer relationships. No aggregate rating or review count is stated in the available material.

Boiler servicing and landlord obligations

In its FAQ section, the company recommends annual boiler servicing to keep the appliance safe and efficient and to help prevent breakdowns, noting that it can also protect a manufacturer warranty and some home-insurance policies. It adds that landlords are required to have an annual gas safety check carried out by a Gas Safe engineer.