Nova Mobility

Mobility scooters and powerchairs from West Sussex

Nova Mobility is a retailer of new and refurbished mobility scooters and powerchairs based at The Winery, Southlands Lane, West Chiltington, Pulborough, West Sussex. The company presents itself as a specialist that inspects, tests and services every scooter before it is offered for sale, and it sells both new machines and pre-owned units that have been prepared in-house. Its catalogue at the time of writing listed 23 scooters, ranging from lightweight folding and boot models to road-legal 8mph machines and all-terrain scooters.

The range is organised by intended use: portable and boot scooters, folding scooters, 4mph pavement scooters, 8mph road-legal scooters and all-terrain scooters. There are also sections for new scooters, clearance stock and part exchange. The company works with brands including TGA, Drive, Invacare, Kymco, Monarch Mobility, Motion Healthcare and Pride.

Refurbishment and condition grading

For pre-owned stock, Nova Mobility states that each scooter is inspected, tested and serviced before sale, with the battery condition checked and the cosmetic condition honestly graded. The condition of each unit is described on its own product page. The company argues that a refurbished scooter can offer more for the budget than a new equivalent and that, unlike a private sale, the machine has been checked rather than sold as seen. It also points to the warranty and aftercare that accompany a purchase.

Delivery, setup and aftercare

Delivery is described as free across the UK, and the company says it does not simply leave the scooter at the door: it sets the machine up and shows the customer how to charge and use it. Every scooter is said to come with a warranty and aftercare, with a contact available after delivery. The company also explains that a driving licence is not required to use a mobility scooter, although faster 8mph Class 3 models must be registered before being used on the road.

Choosing a scooter and trying before buying

Nova Mobility offers advice based on how the customer lives, starting with where they want to go, how far they travel and what support they need. It also provides a Help Me Choose tool for those who prefer to start online. Customers can visit the showroom to see the range or ask whether a home demonstration is available, so they can try suitable scooters where they will actually use them. The company names Maria as a mobility adviser who can help compare models, understand transport options and arrange a demonstration.

Part exchange

The company accepts part exchange on any make or model, whatever its condition, with a no-obligation valuation. The value of the old scooter is put towards a new one, and the old machine is collected when the new one is delivered.

Product range and pricing examples

The catalogue at the time of writing included models such as the Quickie Q50-R Carbon Plus Folding Powerchair from £1,050, the One Rehab Vantage Lithium Mobility Scooter from £995, the Komfi-Rider Marlin Mobility Scooter from £1,295, the Monarch Storm+ Road Legal Mobility Scooter from £1,395, the Eden Roadmaster Plus Mobility Scooter from £995, the Komfi Rider Mirage Folding Mobility Scooter from £1,295, the Kymco Agility 8mph Mobility Scooter from £995, the Atlas 6mph Mobility Scooter from £549, the Drive Jaunt Mobility Scooter from £449, the Rascal 388 XL Mobility Scooter from £795, the Shoprider Sovereign 4 Mobility Scooter from £695, the Pride Go-Go Elite Traveller Sport Mobility Scooter from £795, the Monarch Smarti Auto-Folding Mobility Scooter from £795, the TGA Zest Plus Mobility Scooter from £995, the Rascal Luxe Transportable Mobility Scooter from £895, the One Rehab Parade 8 Mobility Scooter from £745, the Komfi-Rider Phoenix 8mph Mobility Scooter from £995, the Shoprider Cadiz Mobility Scooter from £795, the TGA Breeze S3 Mobility Scooter from £995, the Rascal Vortex Mobility Scooter With Canopy from £1,395, the Quickie Q100R Powerchair from £895, the Eden Roadmaster Mobility Scooter from £995 and the Eden Bootmaster Elite Mobility Scooter from £449. Several models were listed with a recommended retail price alongside the selling price.