Pass The Property

Short-let management for owners across England, Scotland and Wales

Pass The Property is a short-let management company that takes over the day-to-day running of rental properties on behalf of owners. Its service covers listings, pricing, bookings, guest communication, cleaning, maintenance and owner reporting, with the stated aim of making ownership as hands-off as possible for landlords who live locally, elsewhere in the UK or overseas. The company describes itself as built by property operators, saying its team includes investors, developers, operators and educators.

The operation is presented as a combination of a central management structure and local teams on the ground, with coverage spanning England, Scotland and Wales. The site lists managed properties ranging from studio apartments to seven- and eight-bedroom villas with pools.

Booking channels and demand generation

Pass The Property states that it does not rely on Airbnb alone. Listings are distributed across major booking platforms, and the site names Booking.com, Airbnb, Vrbo and its own PTP Direct channel. Alongside these, the company says it develops direct, corporate and repeat-booking demand through PTP Direct and corporate outreach.

What the management service includes

The company groups its work into four areas:

• Guest and booking management: multi-platform listings, guest communication, check-ins and reviews, key holding and access.
• Cleaning and linen: professional cleaning, linen and essentials, quality inspections and fast turnaround times.
• Property operations: routine maintenance, inventory checks, supplier management and damage reporting.
• Owner support: transparent reporting, owner dashboard access, performance insights and a dedicated human team.

Pricing approach and costs

The standard management fee is stated as 14% plus VAT, calculated after OTA fees and cleaning costs. The company says it charges no onboarding fee and no software fee, that cleaning is passed to guests and that maintenance is billed at cost. Rates are reviewed around demand and the individual property. Portfolio pricing is mentioned for owners with multiple properties.

Set-up, design and additional services

Beyond ongoing management, the service list includes interior design, furniture supply and installation, professional photography, property appraisal, a mentorship programme, rent to rent and a higher-end offering branded PTP Lux. A fire risk assessment is also listed among the bookable services. The company describes a five-stage route from the first conversation to live management: understanding the owner's goals, review and preparation, onboarding and launch, ongoing management, and handing time back to the owner.

Portfolio and multi-unit owners

For landlords, developers and investors with more than one property, Pass The Property offers a portfolio solution built around a portfolio-wide strategy, a single point of contact, consistent standards and joined-up reporting.

Track record cited by the company

The site presents the following figures about its activity: more than 250 properties managed, 27 UK cities, over eight years of experience, £40m in revenue generated and more than 250,000 bookings handled. It also cites the case of a landlord with two Manchester properties who, after moving from a previous manager to Pass The Property, achieved around 40% higher revenue; the company notes that individual results vary by property, market, seasonality and operating costs. A testimonial from a Manchester property owner refers to an increase in revenue and corporate bookings.

Locations covered

The company lists locations across several regions. In the north of England these include Leeds, Newcastle, Manchester, Liverpool, Sheffield, York, Hull, Harrogate, Carlisle, Lancaster, Blackpool, Doncaster, Wakefield, Sunderland, Skipton, Dewsbury, Castleford, Salford, Chester, Northallerton, Filey, Flamborough, Robin Hood's Bay, Barton-Upon-Humber and the Lake District. In the Midlands it names Birmingham, Derby, Nottingham, Leicester, Lincoln, Coventry, Northampton, Wolverhampton, Worcester, Leamington Spa, Warwick, Loughborough, Matlock, Bakewell, Ollerton and Forest Fields. In the south it lists London (including Central London, Chelsea, Kensington and Wembley), Bristol, Bath, Brighton, Bournemouth, Poole, Southampton, Portsmouth, Reading, Oxford, Cambridge, Milton Keynes, Swindon, Watford, Aylesbury, Basingstoke, Andover, Bedford, Bracknell, Canterbury, Colchester, Cheltenham, Dagenham, Devon, Dorset, Dover, Essex, Exeter, Gloucester, King's Lynn, Maidstone, Margate, Moreton-in-Marsh, Norfolk, Norwich, Plymouth, Westbury, Winchester and Worthing. In Scotland it names Aberdeen, Edinburgh, Glasgow, Falkirk and Greenock; in Wales, Cardiff, Swansea, Newport, Carmarthen, Penmorfa and Pwllheli.