Legacy Block Management

Block management for RMCs, freeholders and developers

Legacy Block Management is a property management company that concentrates on block management and states that it acts on behalf of Residents' Management Companies (RMCs), freeholders and property developers. Its remit covers the complete running of a block: collecting service charges, preparing budgets and keeping the property operating smoothly. The company describes its team of property managers as handling budgets, accounts, reports and the collection of funds on behalf of the blocks it manages.

According to its own presentation, the firm works with projects of all sizes and adapts its management style to the needs, expectations and characteristics of each client and property. It also states that clients can benefit from reduced service charges alongside a fixed management fee, while maintaining the level of service.

Residential and commercial property management

Beyond block management, the company offers residential and commercial property management. This side of the business covers the daily running of a property and support with compliance with statutory requirements and health and safety legislation. The scope described ranges from routine upkeep to more complex legal matters, handled by the firm's managers.

Lettings, sales and related services

The service list extends to other areas of property work, which the company groups as follows:

• Block management and flat management
• Residential and commercial property management
• Lettings
• Sales
• Freehold and ground rent matters
• Right to Manage

This means a client can instruct the firm to sell, let or manage a property through a single provider, according to the company's own description of its offer.

Client feedback figures

The site reports the results of a survey it says was sent to every customer who chose the company. In that summary, 91% said they would recommend Legacy to family and friends, 90% reported overall customer satisfaction and 93% gave a performance rating. The page also includes individual comments from clients, including one describing the appointment of Legacy as managing agents as a good decision and another remarking on the speed of response to outstanding issues. These figures reflect the company's own published survey rather than an independent assessment.

Coverage and positioning

The company presents itself as serving clients across England, with its title referring to Birmingham and London. It emphasises in-depth industry knowledge and a team it describes as bringing decades of experience to each project, and frames its role around preserving the value of the properties it manages.