Flights Way Ltd

Flights Way Ltd: flight and hotel enquiries for UK travellers

Flights Way Ltd is a company registered in England and Wales (Company No. 13581977) that describes itself as a UK-focused flight and hotel enquiry service. Established in 2021, it works with customers who submit a journey or accommodation request and then receive personalised follow-up from a travel consultant by phone, email or WhatsApp.

The company draws a clear line between an enquiry and a booking. Submissions made through the website do not create an online reservation and no online payment is taken; the site states that supplier availability and applicable terms are confirmed during the consultant's follow-up.

How the enquiry process works

The website sets out a three-step sequence. The form covers air travel and accommodation, with one-way, round-trip and multi-city flight options and a single traveller in economy shown in the search interface.

Contact details requested in the enquiry include an email address, a UK phone number and an optional WhatsApp number. By submitting, the customer agrees that Flightsway may make contact about the enquiry by phone and email, and by WhatsApp only when a number is provided or confirmed.

Flight enquiries and hotel quote requests

The service is organised around two lines of work:

• Flight enquiries: the team reviews current itinerary options and discusses connections, baggage information and relevant conditions with the customer before any decision to proceed.
• Hotel quote requests: customers submit destination, dates, room and guest requirements to receive personalised hotel quote assistance.

The site notes that airline names and logos are used to help travellers recognise possible itinerary options, and that availability depends on the route, dates and the current supplier search. It states explicitly that no direct airline partnership is implied.

Destination guides from the United Kingdom

Alongside the enquiry form, the website publishes flight enquiry guides for destinations such as Lagos, Accra, Nairobi, Johannesburg, Cairo, Islamabad, Lahore, Dubai, Jeddah, Riyadh, Amman, Istanbul, New Delhi, Paris, Kuwait City and Dammam. These are grouped into regional pages covering Saudi Arabia, Nigeria, Pakistan, the UAE, Kenya, India, Egypt, Turkey, Ghana, Morocco, Jordan, South Africa, Spain, France, the United States and Italy.

A separate hub gathers source-backed country and destination planning material for Africa, including Nigeria, Ghana, Kenya, South Africa, Uganda and The Gambia, with city pages for Lagos, Abuja, Accra, Nairobi, Johannesburg, Cape Town and Entebbe/Kampala. The guides are presented as a step towards the existing flight enquiry form rather than as a booking channel.

Support for existing bookings and complaints

The site also maintains a documented complaints procedure, together with privacy policy and terms and conditions pages.

Call and WhatsApp remain listed as contact options, without a promise of an instant response.