Kaos Beds

Kaos Beds, a family bed shop in Branksome serving Poole and Bournemouth

Kaos Beds is an independent family business that describes itself as having traded for 50 years. Its showroom sits on Poole Road in Branksome, Poole, a short distance from Bournemouth and close to Branksome train station. The shop combines a physical store with an online catalogue, and the company presents itself as one of the UK's largest buyers of surplus stock, a position it uses to explain the gap between recommended retail prices and its own pricing.

Mattresses by size and construction

The catalogue is organised first by mattress size: single, small double, double, kingsize and superking. Within the double and kingsize ranges the shop lists several construction families:

• Essentials mattresses
• Pocket sprung mattresses
• Premium hybrid cooling gel mattresses
• Superior natural product mattresses
• Memory pocket combination mattresses
• Full foam mattresses
• Vacuum packed and rolled mattresses

Vacuum packed and rolled models are also grouped separately by size, from single up to superking. Beyond mattresses, the range covers divan bases, ottoman divan bases and bedding, plus a clearance section.

Brands and price positioning

The site advertises savings of up to 70% on major brands and states that thousands of mattresses are held in stock. Among the best sellers listed, the shop showed models such as the Unity Comfort Foam, the Rome Ortho Sprung, several SleepSoul mattresses (Comfort Pocket, Heaven 1000 Pocket Gel and Space 2000 Memory Pocket Sprung Pillowtop), the Vermont Luxury Micro Quilted 1000 Pocket Turnable and the Yorkshire Dales Ortho 2000 Pocket Sprung Turnable. Each entry displayed a recommended retail price alongside a lower current price, for example a 3'0" Unity Comfort Foam at £99 against an RRP of £119, or a 5'0" Yorkshire Dales Ortho 2000 at £599 against an RRP of £928.45.

Buying in store or online

Customers in the BH area can order online or visit the showroom, where the company highlights the possibility of trying before buying, something it contrasts with many online-only retailers. The shop positions itself for both budget purchases, such as a mattress for a spare room, and more expensive upgrades for a main bedroom. Because of its stock levels, most orders placed in store or online can be collected immediately or delivered quickly, and the company also takes bespoke orders through its network of UK suppliers.

Delivery, disposal and practical conditions

Local delivery costs £15 and covers all BH postcodes. The company states that it contacts customers within one working day to arrange delivery, and that the delivery team will carry the mattress to the room of the customer's choice. Old beds and mattresses can be disposed of at an additional modest cost; the site listed 2021 like-for-like disposal prices of £30 for a single, £35 for a double or kingsize and £45 for a superking when a full set is removed, with lower figures for mattress-only or base-only removal. Returns are not offered for health and hygiene reasons. Customers can also take purchases away themselves on the day, and dedicated customer parking is available on Cromer Road behind the showrooms.

How to reach the showroom

From Bournemouth, the shop is reached via the Wessex Way (A338) or through Westbourne to the LV= roundabout, then along Poole Road past Lidl and Branksome train station. From Poole, the route runs east on Bournemouth Road or Ashley Road to the Poole Retail Park roundabout and then onto Poole Road, with the shop on the left. In both cases, customer parking is on Cromer Road. The site also refers to separate storage and warehouse locations alongside the shop.