Hickman's Plumbing and Heating Ltd

Hickman's Plumbing and Heating Ltd: plumbing and heating work across Gloucestershire

Hickman's Plumbing and Heating Ltd is a plumbing and heating company based in Gloucestershire, England, that presents itself as serving domestic and commercial clients in the county and the surrounding counties. The firm describes its team as experienced and qualified plumbers and states that it has more than ten years of experience in the trade.

The company frames its offer around workmanship quality at what it calls a competitive price point, and says it handles everything from simple repairs to complex installations. Its stated approach includes listening to each client's requirements and proposing solutions tailored to them, along with clear quotations and what it describes as honest, straightforward advice.

Repairs, bathrooms and heating systems

The services documented on the site cover both reactive repairs and planned installation work. Among the jobs described are:

• Repair of a leaking toilet, attended the same day after an afternoon call.
• Complete bathroom refits, including a rip-out and refit and a conversion from a bath to a walk-in shower.
• Installation of a shower room in a new extension.
• Installation of a new boiler and heating system.
• Supply and fitting of new radiators in different parts of a property.
• Replacement of taps in kitchens and bathrooms.

In several of these accounts the company is said to have ordered the materials and components required for the job, including the boiler, radiators and taps.

How the firm describes its working method

Beyond the list of jobs, the company sets out a way of working that recurs in the customer accounts published on its site. It says it aims to build lasting relationships based on trust and transparency, and that it keeps clients informed as work progresses. The testimonials describe punctuality, tidiness and a thorough clean-up at the end of each day, as well as communication during projects. One client notes that the firm raised solutions to potential issues rather than only problems, and that it was upfront about possible delays and cost implications. Another mentions that questions were answered within a day.

Who the clients are

The company states that it works for both domestic and commercial clients. The published accounts are all from homeowners and cover private houses and a new extension, with jobs ranging from a single repair to a full bathroom renovation and a complete heating installation.

Reputation as presented on the site

The website reproduces a series of customer reviews, each marked with five stars, attributed to named individuals and to Google and Facebook as sources. The accounts repeatedly describe the plumber, referred to as Hugh, as polite, friendly and professional, and several state that the client would recommend the firm or use it again. These are individual testimonials reproduced by the company rather than an independently verified rating.