4PawsRaw

4PawsRaw: raw dog food and subscriptions delivered across the UK

4PawsRaw is an online retailer specialising in raw dog food, complete raw meals and subscription deliveries. The company states that it uses human-grade ingredients bought fresh and that its raw products are DEFRA tested at a UKAS accredited laboratory to be free of harmful bacteria such as E. coli and salmonella. It delivers to all UK postcodes, including the Highlands, Islands and Ireland.

The range is not limited to dog food: the site also lists raw cat food, grain-free options, natural treats and chews, pure dog food supplements, pet health products, box deals and accessories. Customers can shop without a subscription or subscribe and save 5% on recurring orders.

How the subscription and delivery service works

Shoppers select their dog's preferred raw food and choose a delivery frequency, or shop as they go without a subscription. Orders can be changed, skipped, paused or delayed as needed. The company says it endeavours to despatch the same day for next-day delivery, although some areas receive 48-hour delivery. A 10% discount on the first order is offered with the coupon code 4PAWS10 at checkout.

Product range and popular lines

The catalogue includes raw frozen dog food, grain-free dog food, natural treats and chews, pure dog food supplements, raw cat food, grain-free cat food, a super premium range, pet health products, box deals and accessories. Among the popular subscriptions are a 20-pack mix of 'completes' at £43.45, a 30-pack mix at £59.50 and a 30-pack of premium chicken mince at £49.00, each with a 5% saving for subscribers.

Best sellers listed on the site include:

• Raw Dog Food Mixed Meat Variety Box, 20 x 560g packs (11.2kg), at £39.95 (original price £46.50).
• A mix of best-selling 'Completes' 80/10/10 minces in beef, duck, turkey, lamb and chicken, 30 x 560g packs, at £59.50 (original price £67.50).
• Super Veg Food Topper for Dogs at £23.95.
• Premium Beef 'Complete' 80/10/10 in 560g packs (4 x 140g blocks) at £2.35.
• Sprats, raw frozen, 1kg at £4.55.
• Super Fruit Food Topper for Dogs at £23.95.
• A mix of best-selling 'Completes' 80/10/10 minces, 20 x 560g (11.2kg box), at £43.45.
• Frozen Duck Feet, 1kg at £4.65.
• Human grade Premium Beef Mince in 560g packs (4 x 140g blocks) at £1.95.

Raw feeding guidance and product labelling

The company provides detailed guidance on raw feeding. It explains that its foods are suitable for all ages, including puppies; for puppies under 3kg it recommends Pure Green Beef Tripe mince until they exceed that weight, then gradually introducing new flavours each week. Cats can eat all products that are 100% meat-based, but those with fruits or superfoods are not ideal for cats as obligate carnivores. The foods contain minced bone, not powdered, with bone pieces up to 8mm.

On supplementation, 4PawsRaw states that a varied raw diet including approximately 10% bone and 10% offal, ideally with some fish or fish oils weekly, does not require supplements. The minces and chunks are labelled 'complementary' because they do not meet FEDIAF (European labelling) guidelines, as no synthetic vitamins, minerals or additives are added; the minces labelled 80/10/10 are considered complete in the raw feeding world. The company also explains the 80/10/10 ratio as the percentage of muscle meat, bone and offal in a mince.

Regarding safety, all raw products are human grade and DEFRA tested at a UKAS accredited laboratory. The site advises handling them with the same precautions as any raw meat, washing utensils after use and defrosting food in the fridge, not at room temperature. Food can be refrozen up to 48 hours after thawing, and partially defrosted food on arrival is safe to refreeze. Returns are not accepted on frozen, raw or perishable goods unless faulty.

The team behind the online store

4PawsRaw presents itself as a pet food store run by pet people. John and his team handle online sales, subscriptions and delivery logistics, while Sam and her team deal with vet nurse advice, pet nutrition and the retail side of the business. The company also offers free advice and support to customers.

Customer feedback

The site includes testimonials from customers. One describes the staff as always helpful and knowledgeable and says other raw food suppliers do not compare. Another praises the shop and staff, noting that their dogs love going to get their raw food. A greyhound owner reports that the powdered feed was licked clean on the first feeding. Another customer highlights help in deciding what to give a puppy and how much, prompt and pleasant emails, excellent delivery and a dog that loves the raw food.