My Spectacles UK

Prescription glasses and sunglasses

My Spectacles UK sells prescription glasses and sunglasses online, with frames organised by shape, colour, material, collection and price. Shoppers can browse men’s and women’s styles, sports eyewear, clip-ons, reading glasses and blue-light products. The product pages explain available lens options and allow customers to enter a prescription when customising a pair.

Lens choices and frame collections

The catalogue includes single-vision, varifocal and bifocal lenses, as well as blue-light options. The site also lists a range of designer and own-label frame collections, including styles from Walter & Herbert, Paul Costelloe, Original Penguin and other brands. Lens treatments and frame measurements vary between models, so customers should review each product’s specifications and prescription requirements before ordering.

Online ordering and optical support

The retailer describes a simple online ordering process and provides tracking, help and return information. It says its optical work is handled by UK-based labs and advertises an anti-reflection coating with selected products. Customers who are unsure about their prescription, lens type or frame fit can use the company’s expert-help route before completing a purchase; the website also provides student and teacher discount information.

Returns and customer service

My Spectacles lists a 30-day returns policy and worldwide shipping information on its site. Customers can check the relevant terms for prescription products, delivery destinations and the condition required for a return. The company provides contact@myspectacles.co.uk and publishes its customer-support hours separately in the practical-information panel. Its social channels and customer-care pages offer additional routes for product and order questions.