ChefOnline

ChefOnline: a UK marketplace for takeaway orders and table bookings

ChefOnline operates a web portal and mobile apps that connect customers with local restaurants and takeaways. Through the platform, users can browse menus, place delivery or collection orders and make instant table reservations. The company presents itself as aiming to be the online food ordering platform of choice for restaurateurs across the UK, while encouraging local and small businesses to grow.

Ordering, reservations and app access

The service is built around two main actions: ordering takeaway food online and booking a table. Orders can be placed through the website or through the free ChefOnline app, distributed on the Apple App Store and Google Play. The site advertises exclusive discounts and deals for platform users, alongside menu browsing and doorstep delivery.

Cuisines available on the platform

The catalogue spans a broad range of cuisines, each with a listed count of venues. Indian is by far the largest category, followed by fast food, Bangladeshi, pizza, Thai, English, Japanese, Italian and Chinese. The full list also includes Afghan, African, Arabian, Asian, Caribbean, Greek, grill, halal, healthy meal, Indian & Nepalese, Jamaican, kebab, Korean, Lebanese, Mediterranean, Mexican, Moroccan, Nepalese, Nigerian, oriental, Pakistani, Persian, Portuguese, Punjabi, sandwiches and salads, South Indian, Spanish, Sri Lankan, sushi, Turkish, vegan, Vietnamese, West African and Western.

Featured restaurants and takeaways

The homepage highlights a rotating selection of partner venues with their cuisine type, minimum order and stated delivery or collection time. Among those shown were Rose View Tandoori in Twickenham (TW13), Deshi Spice in Hemel Hempstead (HP2), Wadud's Fusion in Braintree (CM77), Kusturi Indian Restaurant in Colchester (CO1), Sushi & Ramen in Waltham Cross (EN8), Chilli Express in Newport (NP20), Kolshi Indian and Bangladeshi Restaurant in Huddersfield (HD3) and Joy Eat in Guildford (GU1). Minimum orders in that selection ranged from £0.1 to £20, and quoted delivery times from 40 to 60 minutes. Sushi & Ramen was listed with a 10% discount on all collection orders over £15.

Coverage and partner recruitment

The site names London, Newcastle, Rochester, Watford, Liverpool and Oxford among its serving areas, with a broader locations index. Restaurants can join the platform through a dedicated partner sign-up section, and the company maintains a blog alongside its ordering service.

Payments and platform features

The site states that payments are processed securely and displays service-standard and support badges. It also offers a newsletter for updates and a contact form for comments and suggestions. The platform is available both as a website and as a mobile application.