Office Stationery

Office Stationery: online office supplies with a price-matching focus

Office Stationery is a UK-based online retailer of office stationery and furniture. The company presents itself as a low-cost supplier and states that it regularly assesses competitors' prices to remain among the cheapest office stationery suppliers in the UK. Its catalogue covers consumables such as paper, pens, ink cartridges, diaries, cleaning products and catering supplies, as well as office furniture.

The site claims to hold over 103,651 product lines in stock and to add new products regularly. Orders can be placed through a retail shop with prices including VAT or a business shop, and the company offers both paper and electronic invoices.

Product range

The assortment is organised into broad categories including art and crafts, calendars and organisation, desktop stationery, diaries, envelopes, exhibition and conference supplies, filing and archive, and printers and fax machines. Within these, the site lists specific product families such as A4 and A5 diaries, academic diaries, lever arch files, ring binders, suspension files, various envelope sizes (C4, C5, C6, DL), whiteboards, notice boards, shredders, highlighters, pens and pencils, and first aid kits.

Branded products appear throughout the catalogue, with names such as Q-Connect, Leitz, Oxford, 5 Star Office, Energizer, Nescafé, Dettol and Quality Street. The homepage highlights rotating deals on items like A4 paper, ballpoint pens, 2027 diaries, batteries, Nescafé coffee and seasonal sweets.

Pricing and promotions

Office Stationery markets itself on discounts against recommended retail prices. Examples shown on the site include a Q-Connect whiteboard cleaner at 85% off RRP, a pack of 20 5 Star Office retractable ball pens at 69% off, and a Nescafé Azera coffee promotion bundling a free box of Quality Street. The company also offers a price audit service for customers to identify potential savings.

The site also mentions a price guarantee and a commitment to being consistently the cheapest.

Customer service and operations

The company operates a call centre with sales staff based in the UK. Customers can register for an account, open a credit account, and access special offers. The site provides details on delivery costs and times, payment methods and returns policy.

Office Stationery states that it supplies NHS Trusts nationwide and describes itself as a proud supplier to these organisations. The site also includes a blog covering topics such as battery selection, menopause support in the workplace, and cleaning guides.

Reputation and feedback

Customer testimonials on the site highlight competitive pricing, quick delivery and helpful service, with some reviewers mentioning next-day delivery and specific despatch updates.