Norcutt Mortgages

Norcutt Mortgages, a Norfolk mortgage and protection brokerage

Norcutt Mortgages is a mortgage and protection brokerage operating from Norfolk under the direction of Jonathan Norcutt. The firm presents itself as a personal advisory service rather than an office-based operation: applications and protection arrangements are handled by video call, telephone and email, and meetings can take place at the client's home or another venue of their choosing. The company states that this model allows it to work outside conventional office hours.

Norcutt Mortgages is a trading name of Norcutt Mortgages Limited, registered in England and Wales under company number 13234542, with its registered address at The Jays, Watton Road, Wretham, Norfolk, IP24 1QS. The firm is an appointed representative of PRIMIS Mortgage Network, a trading name of Personal Touch Financial Services Limited, authorised and regulated by the Financial Conduct Authority (FRN 187834).

Jonathan Norcutt's background in mortgage advice

Jonathan Norcutt, director of the firm, began his career in 2010 as a trainee mortgage and protection advisor at one of the largest estate agents in the UK. According to his account, that period involved handling hundreds of clients with differing circumstances and taught him to adapt advice to each case. He describes long-standing relationships with clients whose lives changed over the years through marriage, starting families, building buy-to-let portfolios and career progression.

The company explains its creation as a response to the pandemic, when remote document access and online processes showed that a physical office was not essential to serve clients effectively. Norcutt Mortgages was set up to work without what it describes as corporate restrictions, while retaining local knowledge of the surrounding areas relevant to a property search.

Mortgage services offered

The firm's service list covers the main residential and investment scenarios:

• Buy to let: advice on purchasing a property to let, framed by the company as an investment combining rental income and capital growth.
• First time buyers: guidance for clients purchasing their first home, with advice tailored to individual circumstances.
• Let to buy: support for clients who let their current home in order to buy a new residential property, including cases where additional capital must be raised depending on the value of the purchase.
• Home mover: assistance for buyers changing residence, whether it is their first move or they relocate frequently.
• Capital raising: mortgages used to secure funds for renovations and improvements, investment in another property or repayment of existing debts.
• Remortgage: support for clients renegotiating their existing mortgage, which the firm treats as requiring the same level of assistance as an initial purchase.

How advice is delivered

Norcutt Mortgages emphasises flexibility in the arrangement process. Discussions about mortgage needs are scheduled at a time that suits the client, without the constraints of office hours, and can be held at the client's home, by telephone or by video call. Mortgage applications and protection arrangements are managed through the same remote channels, with documents accessed online.

Fees and regulatory scope

The company states that it charges a minimum fee for its advice service of £0 to 1% of the loan if higher, capped at a maximum of £2,000. It also notes that the guidance and advice on its site fall under the UK regulatory regime and are primarily aimed at consumers based in the UK. A standard warning accompanies the information: the client's home may be repossessed if repayments on the mortgage are not kept up.

Data handling

Personal details submitted through the firm's website are treated as confidential and held in accordance with the Data Protection Act 2018, according to the company. Clients providing information agree that it may be used to send details of services and products in writing, by email or by telephone, and consent to verbal contact to discuss mortgage requirements.