Horizon Platforms

Horizon Platforms: UK-wide MEWP hire, sales and IPAF training

Horizon Platforms Ltd is a UK-based provider of powered access platforms for hire or purchase, operating nationwide. The company supplies scissor lifts, cherry pickers (boom lifts), personnel lifts, push-around vertical platforms, material lifts, working podiums and mobile scaffold towers, along with site accessories. It also runs a training centre offering IPAF and PASMA courses.

The company presents its hire service around a stated 98% trouble-free rate for MEWP hires, meaning machines that do not fail and are delivered and collected on time. It indicates that some platforms can be available within two hours, and that core kit can be delivered as rapidly as four hours after an order is placed.

Hire fleet and equipment

The hire catalogue is organised by platform type and includes electric and diesel scissor lifts, narrow electric scissor lifts, electric and diesel boom lifts, vertical mast boom lifts, telescopic boom lifts, personnel lifts, push-around vertical (PAV) units, material lifts, working podiums and mobile scaffold towers. Site accessories and a hire waiver option are also listed.

Popular searches on the site point to specific working heights and configurations, such as 6m (19ft) electric scissor lifts, 8m (26ft) narrow electric scissor lifts, 8m (26ft) electric mast boom lifts and 13.7m (45ft) boom lifts. A Platform Finder tool is available to help select a machine by working height, outreach length or platform width.

Purchase, contract hire and leasing

Beyond short-term rental, Horizon Platforms offers new and used access platforms for sale, as well as contract hire, finance leasing and accessories. The company also provides maintenance services for platforms.

Training centre: IPAF and PASMA courses

Horizon Platforms delivers a range of accredited training courses. The IPAF programme includes the 1b/3a/3b combined course, 3a/3b combined, 1b static boom, 3a mobile scissor lift, 3b mobile boom lift, push around vertical, safety harness awareness/user/inspector, PAL Plus, demonstrator, pre-delivery inspection and instructor courses. A combined IPAF and PASMA one-day course is offered, including onsite delivery.

PASMA training includes Towers for Users. Other courses listed are IPAF Advanced MEWPs for Managers and a Load and Unload Training Programme.

HireHub customer portal

Customers can manage their hire through HireHub, an online portal that allows users to update account details, manage orders, off-hire machines, extend contracts, monitor spend and retrieve quotes. The portal also displays a personalised dashboard tracking key performance indicators such as on-time deliveries, trouble-free hire days and collections within seven days. At the time of writing, the site displayed figures of 98.4% for on-time deliveries, 98.0% for trouble-free hire days and 98.1% for collections within seven days.

Service commitments and support

Horizon Platforms sets out eight service level commitments. These include answering calls within 15 seconds, confirming email or click orders within 15 minutes, aiming for 100% on-time delivery with advance notice of delays and a delivery charge credit if notice is not given, and exchanging a platform at no extra cost if the customer is unhappy on delivery. The company also commits to resolving invoice queries within four working days.

For equipment failure, it states that an expert will be accessible within 15 minutes and, if needed, an engineer on site within three hours. Out-of-hours support is described as standard, with 24/7 availability.

Accreditations and sectors served

The company cites the triple crown of ISO standards, Safe Contractor certification and IPAF Rental+ Gold. Its stated specialisms cover food processing, manufacturing and engineering, construction, facilities management, fit out, mechanical and electrical, racking industry and warehousing.

National reach

Horizon Platforms presents itself as a nationwide hire provider. Its location pages list cherry picker and scissor lift hire in Leeds, Hull, Manchester, Liverpool, Birmingham, Newcastle and London, alongside an index of all hire locations.