East Anglia Moves

East Anglia Moves, a family-run removals firm in Newmarket

East Anglia Moves is a family-run removals company based in Newmarket, Suffolk, working across Suffolk, Cambridgeshire, Norfolk and Essex. The firm describes itself as fully insured and states that it holds goods-in-transit cover of up to £20,000 per van and £1 million in public liability insurance. Its crews are described as uniformed and trained, and its vans are branded and equipped with blankets, trolleys and straps.

The company presents itself as familiar with the practical difficulties of moving in the region: race-day road closures in Newmarket, permit-only streets and low-clearance access in Cambridge, long single-track approaches in Ely and the fen villages, and completion days in a chain that rarely run to plan.

Removals services offered

• House removals: from one-bedroom flats to large family homes, with blankets, straps and protection for floors and doorways.
• Office and business moves: evening and weekend slots intended to limit lost working time.
• Professional packing: full or part packing, materials supplied, with fragile items wrapped and labelled room by room.
• Piano and antique handling: upright and grand pianos, clocks, mirrors and delicate furniture.
• Secure storage: clean, dry containerised storage charged by the week or month, presented as useful when sale and purchase dates do not line up.
• House clearance: probate, end-of-tenancy and downsizing clearances, with items donated or recycled wherever possible.
• Man and van: single items, small loads, marketplace collections and student moves.
• Move-out cleaning: end-of-tenancy cleaning arranged alongside the move.

How a booking is arranged

The process begins with the customer supplying addresses, property size and a preferred date by phone, WhatsApp or a quote form. For moves of two bedrooms or more, the company carries out a free survey, either on site or as a video walk-through. The customer then receives a fixed, itemised written quotation covering crew size, vehicles, packing, materials and any storage. A 20% deposit secures the date, with the remaining balance payable on the packing or loading day or as set out in the quotation.

Where packing has been booked, the firm normally packs the day before the move. On moving day the crew protects the property, loads, transports and places furniture in the rooms indicated, then reassembles what it dismantled.

Insurance and working method

Beyond the goods-in-transit and public liability cover, the company states that items of unusually high value should be declared in writing before the move so that cover can be confirmed. It also says it keeps the same crews together and assigns a single point of contact from the first call to the final box, with written, itemised quotes so that the figure quoted is the figure paid.

An example of a recent job

The company describes a three-bedroom house move from Newmarket to Cambridge on a Friday completion: the kitchen and breakables were packed the day before, loading began at 8am, the load was held while keys were released at 2pm, and the family was unpacked into rooms with beds rebuilt by early evening. The job used two movers, one Luton van and a part-packing service.

Reputation and listings

According to the information available when this profile was written, the company is rated 4.6 out of 5 on Trustpilot from 21 reviews, alongside what it describes as strong Google feedback. It also states that it is listed with Checkatrade, Compare My Move and reallymoving.