CDS Printer Solutions

Refurbished business printers and repair work from Staffordshire

CDS Printer Solutions is a UK company that supplies, refurbishes and repairs business printing equipment. It has operated for more than twenty years and works from a workshop in Newcastle-under-Lyme, Staffordshire. Its catalogue centres on refurbished laser and office printers, alongside thermal label printers, barcode scanners, document scanners and the spare parts needed to keep them running.

The company presents itself as a specialist in the repair and refurbishment of office printing, label printing and document scanning equipment, and states that every refurbished machine carries a warranty.

Refurbishment process and warranty

According to the company, each machine is professionally refurbished by its in-house engineers: inspected, cleaned and print-tested with a minimum of 50 pages before sale. Refurbished equipment is described as coming with a warranty, and the site refers to a 6-month return-to-base (RTB) warranty. Orders include free delivery to the UK mainland through national couriers.

Printers in the catalogue

The range covers several printer technologies and brands:

• Laser printers, including colour laser models, from brands such as Brother, HP, Lexmark, OKI and Canon.
• Zebra thermal label printers, both desktop and industrial, aimed at shipping, warehouse and retail label printing.
• Dot matrix printers and wide format printers.
• Pharmacy printers compatible with EMIS and Titan.

Listings in the featured office printer section include models such as the Brother HL-L6400DW, HL-L5100DNT, HL-L5100DN and HL-L6450DW, and the HP LaserJet Enterprise 600 M602DN, LaserJet Pro M402DNE, M402DN and M402N. A refurbished Zebra GK420d direct thermal label printer at 203 dpi with USB, serial and parallel connections also appears among the offers. Prices are shown both with and without VAT, and some items are marked as backordered or in very low stock.

Scanners and spare parts

Beyond printers, the catalogue includes document scanners, scanner spare parts and barcode scanners. The barcode range covers wired and wireless 1D/2D handheld and hands-free units from Zebra and Honeywell. The parts and consumables section lists fusers and maintenance kits, printheads, printer accessories, printer consumables and scanner spare parts. Brands named across the catalogue include Brother, Canon, Citizen, Datamax, Epson, Fujitsu, Honeywell, HP, Intermec, Kodak, Lexmark, OKI and Zebra.

Repair and servicing

CDS Printer Solutions runs a repair service for printers, scanners and barcode equipment across all major brands and models, covering laser, thermal and dot matrix printers. The company describes a four-step process: the customer requests a repair online or by phone and describes the problem; technicians diagnose the fault with the aim of identifying the root cause rather than only the symptoms; the customer receives a recommendation on the best fix, which the company presents as advice without hidden costs or unnecessary work; and worn rollers, belts, print heads and fusers are replaced to restore reliable operation.

Promotions and recognition

At the time of writing this profile, the site advertised 10% off Zebra printers and handheld scanners until 31 October, with no code required. It also displayed a Google Top Seller label and referred in its blog to having been recognised as a Google Top Quality Store.