The Garage Chesterton

A used car dealer and repair garage in Chesterton, Newcastle-under-Lyme

The Garage Chesterton Ltd operates from Unit D on Parkhouse Road East in Chesterton, within the Newcastle-under-Lyme and Stoke-on-Trent area. The business combines two activities on the same site: the sale of pre-owned vehicles and a workshop that services, repairs and prepares cars. Its own presentation states that it has more than 30 years of experience repairing any make or model of vehicle.

The dealership side is aimed at first-time buyers, drivers looking for a second car and budget-conscious motorists. The site indicates that used cars for sale are priced mainly from £700 to £10,000, and that the stock is listed and updated regularly on an eBay showroom, which the company uses as its online vehicle showcase.

Preparation and condition of the used stock

According to the company, every used car offered for sale is checked over in its own workshop and serviced by the business itself before being presented as road-ready. Prospective buyers can request a test drive of a vehicle they are interested in. The site also invites customers to book a viewing by telephone.

Workshop services

The garage describes its range of work as broad and states that it is easier to list what it does not do than what it does. The services named on the site are:

• Servicing
• Tyres
• Tracking
• Brakes
• Exhausts
• Engine strip
• Welding
• Gearbox work
• Batteries
• Diagnostics and auto electrical work
• MOTs and all MOT-related work
• Valeting

For jobs outside that list, the company says customers can call to ask whether it can be handled, and that when it cannot carry out a task it refers the customer to someone who can. Prices for the work depend on the type and model of car.

Collection and return for customers with limited time

The garage offers to collect a customer's car from home or from work and return it once the work is finished, or to receive the vehicle early in the morning for later collection. This collection service covers the Stoke-on-Trent region, and the company presents it as a way of fitting repairs around the customer's own schedule.

Staff, reputation and customer approach

The business emphasises the experience of its staff, describing decades of combined experience and an invitation to ask questions from arrival at the lot through to handover of the keys. It also states that most of its work arrives through referrals and that it aims to offer honest, reliable service and quality repairs at fair prices. The site refers to reviews from satisfied customers, although no rating figure or review count is given in the material available.

Location and contact channels

The premises are at The Garage, Unit D, Parkhouse Road East, Newcastle, ST5 7RB, United Kingdom. The company publishes two telephone numbers for enquiries about its services and maintains an email address for contact. It also offers a mailing list for updates and promotions, and a contact form on its website.