Hey Boiler Ltd

Hey Boiler Ltd: Gas Safe heating work across London and Surrey

Hey Boiler Ltd is a heating and gas safety company operating in south-west London and Surrey. Its engineers carry out boiler repairs, annual servicing, new boiler installations, landlord gas safety certificates (CP12) and electrical safety checks with PAT testing. The firm states that all gas work is performed by engineers registered on the Gas Safe Register, the official UK body for gas safety, while electrical safety work is handled by a certified electrician.

The company was founded by Ahmed Nuur, described as its founder and lead engineer, after more than a decade as a qualified engineer at British Gas covering boiler servicing, landlord gas safety certificates and emergency call-outs across London. The site presents the business as a response to long waits, vague pricing and uncertainty about who attends a job.

Repairs, servicing and installations

The core service is boiler repair, offered with same-day and next-day appointments when capacity allows and with priority given to emergency work such as loss of heating or hot water. The company advertises attendance within two hours subject to availability and states that 87% of jobs are repaired on the first visit. Repairs start from £90 plus VAT.

Alongside repairs, the firm provides annual boiler servicing from £80 plus VAT, intended to keep equipment safe, efficient and within warranty, and full boiler installation from £1,800 plus VAT, including a warranty. The site also mentions conversion of an existing system boiler to a combi boiler among completed work.

Compliance certificates for homeowners and landlords

Two compliance services are listed. The Gas Safety Certificate covers the annual CP12 inspection required for rented property and starts at £80 plus VAT. The Electrical Safety Certificate with PAT testing starts at £150 plus VAT and is aimed at properties needing certified electrical checks. The company indicates that landlords are a significant part of its client base, alongside homeowners.

Pricing and guarantees

Hey Boiler presents fixed, upfront pricing: every listed service has a starting price, and the company states that a full written quote is issued before work begins, with optional or additional work quoted in advance. The final figure depends on the fault or job identified during inspection.

• Boiler repair: from £90 + VAT
• Boiler servicing: from £80 + VAT
• Gas Safety Certificate (CP12): £80 + VAT
• Electrical Safety Certificate and PAT testing: from £150 + VAT
• Boiler installation: £1,800 + VAT

Each job is described as including a Gas Safe registered engineer and a 12-month workmanship guarantee. The company also reports holding £5,000,000 in public liability insurance.

Track record and customer feedback

The site cites more than 4,000 jobs completed across London and Surrey and a 5.0-star rating drawn from over 70 reviews. Published testimonials, dated between October 2025 and September 2026, describe repeat servicing and landlord work, combi boiler conversions, replacement printed circuit boards and emergency repairs, with several clients mentioning punctuality, explanation of the fault and pricing.

Coverage

The service area spans London and Surrey. The company names Croydon, Kingston upon Thames, Merton, Sutton, Wandsworth, New Malden, Surbiton, Wimbledon and Worcester Park among the locations covered, and states that its engineers are based across both areas to keep response times short.