Clearwell Mobility

Clearwell Mobility: family-run mobility equipment retail across the South East

Clearwell Mobility is a family-owned and family-run business that, according to its own presentation, was established 20 years ago. It describes itself as a local mobility expert and operates a network of showrooms across the South East of the United Kingdom, each stocked with a range of products available to try before buying. The company sells mobility aids, elderly care and disability products, and delivers across the UK from stock.

Product range

The catalogue is organised into broad categories covering most daily living and care needs:

• Walking aids: sticks and canes, wheeled walkers, crutches, Zimmer frames, shopping trolleys, quad canes and seats, plus accessories.
• Wheelchairs: attendant-propelled, self-propelled, active-user, positioning and tilting models, with rigid or folding frames, weather protection, cushions, power add-ons and a wheelchair hire service.
• Powerchairs: folding, standard, complex and off-road models, with batteries, chargers and approved used units.
• Scooters: folding, portable, mid-size and luxury scooters, pavement and road-legal types, approved used scooters, tyres, tubes, batteries and chargers.
• Ramping and stairlifts: threshold and folding ramps, modular metal and FlexiLoc ramping solutions, semi-permanent ramping, and stairlift installations.
• Seating: swivel riser recliners, high seat chairs, perching stools, chair raisers, nursing chairs, back support, transfer aids and swivel cushions.
• Bedroom: profiling beds, nursing beds, mattresses and pillows, bed raisers, hoists, positioning aids, over-bed tables and accessories.
• Bathroom: bathroom adaptations, bath boards, bath lifts, bath seats and benches, shower stools and chairs, grab rails, washing aids, commodes, raised toilet seats, toilet frames and rails, urinals and bedpans.
• Personal care: disposable pads, washable and protective underwear, furniture protection, face masks, disposable gloves, washes and wipes, hand sanitisers and diagnostics.
• Footwear: slippers, sandals, shoes and medical shoes, plus socks, hosiery and foot care accessories.
• Living aids: dining, dressing and grooming, gardening, grabbers and reachers, hearing, home health, household, kitchen, leisure, telephones, trolleys and emergency systems.

A sale section covers clearance footwear and other reduced items.

Services beyond the product catalogue

Clearwell Mobility offers free home assessments on all large items, free click-and-collect, and free UK mainland delivery on orders over £60. It also provides a wheelchair hire service and stairlift installations. The company highlights VAT relief for eligible customers, explaining that prices include VAT and that VAT is deducted on qualifying products once the VAT exemption process is completed at checkout. A free brochure can be requested for home delivery.

The Motability Scheme is presented as a way to obtain equipment through one weekly payment. The site also lists engineering and maintenance among its services.

Showroom network and buying process

The company maintains a network of showrooms across the South East, described as fully stocked so customers can try products before buying. The site provides a full list of showrooms and a contact channel for advice on choosing the right product. The shopping section covers delivery, returns, changes to orders, complaints procedure and warranty, alongside terms and conditions and security information.

Company information and background

Clearwell Mobility is registered as company number 4682770 and VAT number 844 9487 76. The site includes an about section, a blog, a meet-the-team page, careers information and a charities page. A knowledge centre brings together free brochures, buying guides, Motability Scheme information and customer feedback.