Macks Solicitors

Macks Solicitors: personal injury and private client law across the North East and Yorkshire

Macks Solicitors is a law firm founded in 1995. Its main areas of work are personal injury, medical and clinical negligence, wills and probate, family law and residential property. The firm presents itself as a specialist in personal injury and states that its reputation has grown alongside the breadth of its services. It has offices in Middlesbrough, Redcar, Darlington, Harrogate and Stockton-on-Tees.

Personal injury and industrial disease claims

The personal injury department covers accidents at work, including defective equipment, falls from height, falling objects, forklift truck accidents, manual handling, slips, trips and falls, factory, warehouse and scaffolding accidents. It also handles serious road traffic accidents, cycle accidents, knocked-off-bike compensation, motorbike, pedestrian and train accidents, cattle attacks, horse riding injuries, product liability, sight loss and facial scarring claims, and pavement and pothole claims, including slips and trips in supermarkets.

Within serious injury, the firm lists brain and head injury claims, back and spinal injury claims, and asbestos-related conditions: asbestosis, mesothelioma, pleural thickening and asbestos-related lung cancer. It also covers occupational and industrial disease, including silicosis.

Medical and clinical negligence

The medical negligence practice is organised around birth injury and maternity negligence, including birth asphyxia, birth fractures and physical trauma, brain injury at birth, delayed or missed diagnosis in labour, encephalitis, Erb's palsy, failure to monitor fetal distress, forceps delivery injuries, neonatal hypoxic injury, hypoxic brain injury, neonatal infection and sepsis, lack of informed consent in labour and delivery, shoulder dystocia, maternal injuries during childbirth, stillbirth, umbilical cord prolapse and compression, meconium aspiration syndrome, neonatal death, vacuum (ventouse) delivery injury and cerebral palsy.

Other medical negligence work includes delayed treatment due to medical error, dental negligence, failure to follow up abnormal test results, claims against a GP for ignoring persistent symptoms, failure to act on blood, CT, MRI or X-ray results, failure to arrange follow-up care or an urgent referral, GP negligence, hospital negligence, misdiagnosis (including cancer misdiagnosed as IBS or kidney stones), prescription errors, surgical negligence, unnecessary surgery, perforated bowel claims and wrong medical treatment.

Wills, probate and family law

The private client side includes wills solicitors, probate solicitors, estate administration, power of attorney and trusts. The family department handles divorce, separation agreements, civil partnership dissolution, divorce financial settlements, splitting pensions in divorce or dissolution, cohabitation agreements, children law, child arrangement orders, grandparents' rights, resolving disputes about children, unmarried fathers' rights, prenuptial agreements, postnuptial agreements and spousal maintenance.

Residential property and conveyancing

The property team deals with residential conveyancing, sale or purchase, buy-to-let, transfer of title (equity), shared ownership purchases, selling a shared ownership property and declarations of trust. The firm offers an instant online conveyancing quote.

Client feedback and recognition

The firm reports that 85% of its new business comes from personal recommendations, based on an internal business analysis dated August 2019. It also states that it was featured in Trustpilot's "UK's Top 35 Law Firms" listings in November 2021, based on the number of reviews and star ratings from the public. The site displays Trustpilot reviews and describes ratings of 4 and 5 stars from 97% of clients in November 2021, and an "Excellent" rating with 5-star reviews in May 2022. These figures are presented as information available on the firm's website at the time of writing this profile.

How the firm presents itself

Macks Solicitors describes its people's knowledge and expertise as central to its claims work and says this is reflected in the ratings it receives from clients. The site also publishes news and insights on topics such as missed scan results, blood test results not acted upon, accidents at work and a maternity review at Nottingham University Hospitals NHS Trust.