EcoFrog Lofts

Raised loft boarding and insulation across the North East and Yorkshire

EcoFrog Lofts presents itself as a specialist in raised loft boarding, loft insulation and loft access, working under the trading style Eco Frog, which the site identifies as a trading style of Warm Home Insulation Ltd, a company registered in England and Wales. The company describes its core offer as a premium and cost-efficient loft boarding service intended to optimise storage space, reduce heat loss and add value to a property.

Its stated coverage spans Cleveland, Tyne and Wear, Northumberland, Durham, North Yorkshire, West Yorkshire and East Riding of Yorkshire. The site also refers in one section to serving the East Midlands alongside the North East, a description that sits apart from the list of northern counties given elsewhere on the page.

Services offered

• Raised loft boarding
• Loft insulation
• Loft ladders
• Loft hatches
• Loft lighting, included as part of the advertised package

The company frames the work around four benefits it attributes to boarding and insulating a loft: increasing storage space, improving energy efficiency, increasing property value and saving on energy bills. It also states that boarding can add around 50% floor space and that the work is carried out by trained fitters in a single day.

The advertised package

The site promotes a package deal priced at £979, comprising 12m2 of raised loft boarding, an aluminium loft ladder, a free loft light and fitting included. The price and contents are presented as the company's own offer at the time the site was scanned.

How the process is described

EcoFrog Lofts sets out a six-step route from first contact to completed installation: an initial enquiry, an appointment date for the quote, a free home visit to assess requirements, provision of a quote, acceptance of the quote with an agreed date, and finally the transformed loft with an invoice provided. The company states that projects begin with an in-depth conversation about the customer's needs and expectations, followed by a survey to determine what will work best for the loft in question.

Advice is offered across boarding options, insulation, ladders, hatches and lighting, and the company says it manages the project from beginning to end.

Guarantee and standards

The company states that its loft boarding and insulation services meet what it calls top industry standards and that the work carries a lifetime guarantee together with safe access. It also claims that the upgrade can improve energy efficiency, reduce costs and boost a property's EPC rating.

Customer feedback shown on the site

The site displayed a 5/5 rating under the label "Rated Excellent" and reproduced several customer comments dated between August 2022 and July 2023. These describe installations completed in a few hours, fitters explaining the work and tidying up afterwards, and jobs that included an enlarged hatch, ladders, full boarding and shelving in the eaves. Other comments refer to insulation being topped up alongside boarding and to a perceived improvement in warmth and reduced monthly bills. The reviews are individual accounts reproduced by the company and are not an independent assessment.

Company details

Eco Frog is described as a trading style of Warm Home Insulation Ltd, registered in England and Wales with company registration number 14096880. The registered address given is 10 Kings Road, TS3 6NF.