Wiltshire Stairlifts

Wiltshire Stairlifts: stairlift installation and repair in Melksham

Wiltshire Stairlifts is a small stairlift business based at Unit 15G, Avonside Business Park, New Broughton Road, Melksham. It was founded in January 2022 by Mark Kemp, who describes himself as the owner and founder and works as a fully qualified NVQ 2 stairlift engineer. Before setting up the business he spent more than 20 years with Stannah, experience he presents as the basis for his work in installation, removal and repair.

The company frames its activity around a simple idea stated on its site: that stairs need not be a struggle and that adapting a home allows its occupant to remain in it. The service area is Wiltshire.

New and reconditioned stairlifts

The core offer is the supply and fitting of straight and curved stairlifts, in two lines that differ mainly in condition and warranty terms:

• New straight and curved stairlifts, supplied and fitted with a two-year warranty and a free annual service.
• Reconditioned straight and curved stairlifts, supplied and fitted with a one-year warranty and a free service.

Alongside installation, the business lists servicing, repairs, removals and refurbishment for all types of stairlifts. It also offers a free consultation and publishes a gallery of recent installations.

The engineer behind the business

Mark Kemp was born in Bristol and moved to Melksham with his partner Naomi in 2020. He states that he has worked with stairlifts and stairlift equipment for 25 years, and that becoming a self-employed small business owner was a deliberate step after two decades in a larger organisation. His NVQ 2 qualification as a stairlift engineer is the credential he cites for the technical side of the work.

How the business presents itself

The site is built around direct contact with the owner: enquiries about installations, faults or general stairlift advice are directed to him by phone or email, and a contact form is available for messages. A customer comment reproduced on the page thanks him for completing a job quickly and to a high standard.