Dacoo

Dacoo: custom football jerseys and kit printing for teams and fans

Dacoo is an online store that has been operating since 2015 and concentrates on the production of jerseys for football teams and the sale of customised shirts. The company describes a mature production line, established logistics channels and accumulated operational experience as the basis of its offer, which is aimed at supporters looking for affordable, good-quality shirts.

Product range

The catalogue covers men's, women's and children's football jerseys across several categories:

• Budget-friendly football jerseys
• Retro jerseys
• Custom football jerseys
• Football kits
• Training suits
• Football shorts
• Children's football kits

The shop also lists sportswear and footwear sections alongside the jersey lines. Individual products shown on the site include sublimation jerseys in geometric, abstract and line-based designs, priced between £18 and £22 before tax, and offered in sizes from S to 4XL.

Printing and personalisation

Dacoo provides a comprehensive jersey printing service that adds player names and numbers from various competitions on request. This covers exclusive printing for players of popular teams as well as similar customisation for other jersey series. Beyond selling shirts with names and numbers already applied, the company also accepts printing work on jerseys that customers already own, which addresses personalised needs in different situations.

Production and delivery

The site advertises high-grade fabrics and express production within 72 hours for teams and fans. Shipping is handled through partnerships with Hongkong Post, EMS and DHL, serving customers in Hong Kong and internationally. The company states that it processes orders as quickly as possible and gives particular attention to special requests and birthday deadlines, although it acknowledges that such requirements cannot always be fully met.

Payment and returns

Orders can be paid for by credit card, debit card or PayPal. The standard return period is 30 working days from the date the customer confirms receipt of the item, and returns are arranged through the company's email address.

Customer service approach

Dacoo operates an online customer service policy intended to answer enquiries quickly, with staff able to access order history and status immediately. The company says it refines its online help guides using customer feedback so that key information is easy to find. It also reports growth in major overseas markets since its founding and a team that continues to expand in order to improve order-processing efficiency.