TeamKinetic

TeamKinetic: cloud software for recruiting, managing and recognising volunteers

TeamKinetic is a UK-based provider of volunteer management software hosted in the cloud. Its platform is designed to run on any web-enabled device and is complemented by an app for iOS and Android. The company presents the product as an affordable system for volunteer-involving organisations, with a free Community edition and unlimited volunteer accounts on every package.

The company states that it reinvests profits to help build volunteer communities and describes its approach as simple, practical tools with no hidden costs. Its client base spans volunteer organisations across the UK and beyond, and the site lists Manchester City Council, YHA, Glasgow Life, NHS Scotland, The Wildlife Trust and National Trust Scotland among the organisations it says trust the platform.

Recruitment, onboarding and day-to-day management

The platform is organised around four functional areas: Mobilise, Manage, Measure and Motivate. Under Mobilise, TeamKinetic offers a recruitment and onboarding process that adapts to the organisation's needs and is described as having no limits. It includes a self-service model for volunteers and inclusive design, alongside administrative tools intended to support non-digital engagement.

The Manage area covers tools for running a volunteering programme from a few clicks, including automated messaging, inbuilt criminal checks and customisation options. The company positions these functions as a way to reduce administrative work so that staff can concentrate on supporting volunteers.

Reporting, recognition and mobile access

Measure provides real-time data and reporting features intended to demonstrate the social value of volunteering. Organisations can also create custom reports tailored to their own needs. Motivate covers recognition: built-in rewards, achievement tracking and progress milestones, with specific mention of Tempo Time Credits and OpenBadge awards.

The mobile app gives users access to TeamKinetic from anywhere and is free for all users. Enterprise users have access to white-labelled versions of the app.

Integrations and data sharing

TeamKinetic describes a developed API that makes connecting and linking with the platform straightforward, with built-in connectors for GOVO and Volunteer Scotland. The company's history includes the 2017 launch of its 'Orbit' architecture, developed through work with WCVA, which enables sharing of volunteer and opportunity data. In 2019 it established a data-sharing API to Volunteer Scotland via Salesforce.

Track record and sector focus

The company traces its origins to 2007, when it built a community-driven app for Manchester City Council, the Manchester Volunteer Sports Bureau. It reports that its work subsequently spread across the UK and beyond, from England and Wales to Dubai. In 2016 it integrated a module called AccessKinetic for accreditation pass printing and volunteer profiling at events. In 2019 it won its first significant grant with Innovate UK through the Kindocoin SBRI Challenge, and in 2020 it received awards with TechForce-19 and the iNetwork as well as nominations at the Local Government Chronicle (LGC) Awards.

According to figures published on its site, TeamKinetic has helped organisations across Europe log 2.5 million hours and harness 350,000 volunteers. The platform is aimed at charities, local councils and governmental bodies, sporting bodies and national governing bodies, volunteer centres and support organisations, third-sector organisations and corporate social responsibility programmes.

Pricing model and onboarding

TeamKinetic states that it never charges per volunteer and that every package includes unlimited volunteer accounts. A free Community edition is available. Prospective clients can complete a two-step form describing their organisation, approximate volunteer numbers and the number of staff needing admin access; the company says a person then assesses the needs and makes a recommendation without a sales script or obligation.