I Love My Ears

Ear wax removal and hearing care across Greater Manchester

I Love My Ears (ILME) runs a network of clinics in Greater Manchester dedicated to ear health and hearing. Its work combines two strands: the physical removal of ear wax and the assessment and fitting of hearing aids. The company states that its clinics are staffed only by clinically qualified audiologists rather than technicians, and that its audiologists are HCPC-registered.

The clinics listed on the site are in Manchester, Sale, Bury, Bolton and Oldham. Salford, Rochdale, Stockport, Liverpool and Wirral appear as locations still to come. The network describes itself as growing, with some sites open seven days a week.

Microsuction as the core removal method

Wax removal is presented as a same-day service that does not require pre-treatment with olive oil. The clinic explains that olive oil is unnecessary in most cases because its audiologists can remove wax directly, and that skipping it is also a safety measure when a perforated eardrum or similar condition is suspected. Olive oil before an appointment is described as acceptable only for people already familiar with their ear health.

The method used is microsuction, which the company describes as the safest approach, occasionally complemented by ear irrigation with warm water. Syringing is explicitly not used. Most procedures are said to be completed in 15 to 20 minutes.

The published price for wax removal is £65, covering examination of both ears and full removal of any wax found, together with advice on ear health. If no wax is present, the clinic refunds 50% of the cost and includes a hearing check-up. Follow-up appointments are free when wax cannot be fully removed on the first visit.

Hearing tests and hearing aids

Hearing tests are offered free of charge. Hearing aids are priced between £3,000 and £5,000 according to the site, and purchases carry a 30-day money-back guarantee. A five-year warranty covers regular check-ups, maintenance and repairs, and the company says it provides personalised instruction and ongoing support for use and upkeep of the devices. The site also addresses common concerns about discretion of modern models and comfort for all-day wear, and publishes a comparison guide on NHS versus private hearing aids.

Children, weekend cover and appointment access

Wax removal is available for children prone to wax build-up, with an age threshold that varies by clinic: from 5 years in Manchester, Sale and Oldham, and from 10 years in Bolton, Bury and Sheffield. Same-day appointments are offered every day, and weekend appointments are available at selected locations, so not every clinic opens at the weekend.

What patients describe

The site reproduces reviews dated between November 2023 and March 2024. Several mention same-day or next-day appointments obtained by phone or online, short visits of around ten to fifteen minutes, parking at the premises, and being shown video of the cleaned ear canals. Reviewers also refer to pain-free treatment, non-judgemental advice and follow-up bookings for their children. These are individual accounts rather than a general assessment of the service.

Other services and information

Ear impressions are listed among the clinic's services. The company also advertises open days where visitors can meet its specialists, take a free hearing test and see hearing solutions on offer.