Cropper's Garage

Cropper's Garage: vehicle servicing and MOT testing in Liverpool

Cropper's Garage (Liverpool) Ltd operates from 2 Breeze Hill in Walton, Liverpool. The garage presents itself as a general mechanical workshop covering routine maintenance and repairs, and states that it is a member of the Retail Motor Industry Federation, with all repairs carried out in accordance with the Motor Industry Code of Practice.

MOT testing and workshop services

The workshop's fully trained, qualified technicians carry out Class 4 and Class 7 MOT tests, including tests for motorhomes, alongside vehicle servicing. The service list published on the site also includes:

• General repairs
• Diagnostics
• Air conditioning re-gassing and servicing
• Timing belt replacement
• Tyres and puncture repairs

The site also refers to van sales among its activities.

Fleet, school and church vehicle maintenance

Beyond individual motorists, the garage reports that it carries out fleet maintenance for a number of firms and provides MOTs, servicing and repairs for many school and church minibuses.

An apprentice-trained workshop

According to the company, its mechanics have been with the business for many years, having started as apprentices. The garage states that it gives local young people the chance to gain skills and work experience. It also says that most of its parts are sourced from local firms, a policy it links to supporting small businesses.

Pricing and customer approach

The garage says it charges repairs at the best available price and that it will always honour a quotation unless the situation is outside its control. It explicitly distances itself from gimmicks and bargain discount deals, arguing that these can hide charges that customers only discover on the final bill. The company also acknowledges that garages can be intimidating places for some people and says it tries to make visits as smooth and hassle-free as possible. Where it cannot help with a vehicle problem, it says it will try to direct the customer to someone who can.

Long-standing local custom

The business reports that many of its customers are on the third generation, a detail it uses to illustrate the longevity of its local relationships. The site's own presentation includes the claim that it provides the best quality of service.