HARNCE Heating & Plumbing

HARNCE Heating & Plumbing: heating and plumbing engineers in Lichfield

HARNCE Heating & Plumbing is a family-run heating and plumbing company based in Lichfield, Staffordshire. The business was formed at the start of 2023 and describes itself as one of Lichfield's fastest-growing heating and plumbing specialists. Its engineers are Gas Safe and OFTEC registered, hold accreditations from major boiler manufacturers and carry full public liability insurance. The company states that its team brings more than 20 years of industry experience.

The firm presents itself as community-based and small enough to keep a named person at the front of the business, while drawing on substantial technical experience. It covers Lichfield, Tamworth, Burton, Rugeley and the surrounding area, with additional named coverage in Burntwood, Cannock and Sutton Coldfield.

Plumbing work for homes

The plumbing side of the business covers installations, repairs, leak detection and pre-purchase surveys. The company also handles fault finding and small plumbing jobs, and carries out complete bathroom refurbishments. Its stated scope includes leaking taps and general plumbing installations.

Boilers and heating systems

On the heating side, HARNCE works with gas, oil and electric boilers as well as warm air systems. The service range includes installations, servicing, repairs and powerflushing, alongside central heating installations and upgrades. The company describes itself as an accredited installer for boiler work and offers advice on heating queries, from specifying the size of boiler for a home to managing a full bathroom refurbishment.

Commercial clients and maintenance contracts

HARNCE serves businesses as well as households. Its commercial work covers heating maintenance contracts and is aimed at landlords, offices, retail sites, schools, surgeries, pubs and restaurants. The company also offers damp and mould surveys followed by remediation.

Service plans and financing

The company runs several membership schemes: the HARNCE Homeowner Club, the HARNCE Landlord Club and the HARNCE VIP Club, presented as servicing plans intended to remove the stress of heating and plumbing issues. Financing is also available, with 12- and 24-month interest-free options stated for new bathrooms, boilers and heating systems, and an 11.9% APR representative quoted for spreading the cost of a new boiler and central heating system. HARNCE LTD is an Introducer Appointed Representative of TradeHelp, a credit broker authorised and regulated by the Financial Conduct Authority.

The team behind the service

The company names four core team members. Mathew is described as the founder who set out to build a business focused on customer and community needs, with a long-term goal of moving HARNCE towards more renewable heating solutions for homeowners and landlords. Neil oversees installations and fault finding, following more than 20 years as an engineer with large home building developers including Lovell, Dixon, Dodds and Birmingham Council. Isla manages the office and customer and supplier relationships, while Shelley coordinates diaries and supports the engineers.

How the company presents its service

HARNCE emphasises communication and transparency: customers are told where the plumber is, when to expect him and what is happening with the work, with updates through a messaging service. Quotes are described as open and transparent, and the company states that it charges only for work carried out, with no charge for an initial at-home assessment. Customer reviews displayed on the site describe punctual, polite and tidy engineers, quick booking and prompt responses to a water leak.

Coverage

The service area is defined by postcodes beginning with WS, B79, B75, B74, B72, B76, B78, B77, DE12, DE13 and DE14, alongside the named towns of Lichfield, Tamworth, Burton, Rugeley, Burntwood, Cannock and Sutton Coldfield.