Insight Security

Insight Security: security and safety products from Lewes, East Sussex

Insight Security is a specialist trading division of Insight International Corporation Ltd, based at Units 1 & 2, Cliffe Industrial Estate in Lewes, East Sussex. The company describes itself as a manufacturer and distributor of security products and operates a direct sales model through its online catalogue, with prices shown both including and excluding VAT. Its stated customer base spans homeowners, schools, colleges and universities, government departments and agencies, embassies, banks and financial institutions, town, city and county councils, the MOD and armed services, prisons and young offender institutions, the NHS and medical centres, police and security services, retailers, warehouse operators, hospitals and care homes.

Product range

The catalogue is organised around several categories of security and safety equipment. Among the most promoted lines are window security bars, perimeter security and anti-climb products, roller barriers (described as non-aggressive), anti-climb spinners, and the FoneAway range of lockable phone pouches designed to block signals. The company also supplies Bird Free Fire Gel and bird deterrent spikes, high-security padlocks and chains, security screws and fastenings, wall and ground anchors, security and safety mirrors, hasps, padbars and shed locking bars, metal detectors and random search selectors, finger protectors and door safety devices, socket protectors, key management and key safes, security cabinets, motorcycle and leisure security equipment, and Armorgard secure toolstore boxes.

Further product categories listed on the site include postboxes, mailboxes and letterboxes, retail security and cash protection products, Sold Secure and CEN products, tool theft protection for vans, trucks and sites, warning signs, wheelie bin locks, and other safety and security items. The company presents itself as an authorised distributor for the brands it carries.

Phone pouches for controlled mobile use

A distinct line of business is the FoneAway lockable phone pouch, marketed as a simple and affordable solution to stop intrusive or unauthorised mobile phone use. The company positions it for schools, businesses, theatres and other venues, and also highlights applications such as allowing access for care workers, trusted cleaners or tradespeople to a holiday villa or caravan.

Experience and customer approach

Insight Security states that it has served customers for more than 35 years and that over the last 20+ years it has delivered security and safety solutions to thousands of school customers. It claims to have saved customers worldwide hundreds of thousands of pounds and says it appears on preferred supplier lists in the public and private sectors. The company emphasises practical advice based on hands-on experience, and says it will sometimes point customers toward a solution it cannot supply. It also offers a "No Quibble" money-back guarantee on products bought directly.

According to a customer survey cited on the site, covering product, service and overall experience, over 76% of respondents rated the company as Excellent and over 21% as Very Good. The site also reproduces individual comments from customers in Somerset, Kent and Powys praising product quality, delivery speed and follow-up service.

Ordering and delivery

Orders are placed through the online shop, with an option to display prices inclusive or exclusive of VAT. The company states that goods are normally delivered within one to three working days and invites customers who need items urgently to call. Specialist advisors are available by phone for help before or after a purchase.

Company information

Insight Security is a specialist trading division of Insight International Corporation Ltd, registered in the United Kingdom under company number 2649410 and VAT number GB 587 6549 73. The company publishes statements on carbon reduction, modern slavery and environmental responsibility.