Cushion Supplier

Bespoke replacement sofa cushions made in the UK

Cushion Supplier is a family-run business based in Leigh-on-Sea, Essex, that makes replacement seat and back cushion inners for sofas, suites and armchairs. The company describes itself as having more than 40 years of experience and positions its service as an alternative to buying a new sofa: existing covers are retained and only the worn interiors are renewed, which it presents as a fraction of the cost of replacing the furniture.

Every cushion is produced to the measurements of the customer's own covers, taken seam to seam or from inside piping to inside piping. The workshop also supplies diagrams for end seats and end backs to help with measuring, and customers can post their covers in so the team handles the measuring and filling. All options are described as bespoke to size, certified UK fire rated and made in the UK.

Fillings available

The catalogue is organised around the type of interior rather than the sofa model, and the company offers guidance on choosing between them by phone, email or in person.

• Foam with Dacron or stockinette: presented as requiring no plumping and no maintenance, supportive and durable, with a cambered effect that avoids a flat, boxy look; intended mainly for seats but also available for firm back cushions.
• Fibre-wrapped foam core: a foam core inside a fibre jacket, available for seats and backs, giving a fuller finish with less plumping than 100% fibre.
• Feather-wrapped foam core: a lived-in, soft sinking feel with more support and shape retention than pure feather.
• Quallofil fibre, Wellmans fibre or hollow fibre: a soft, springy feel with a bulbous finish; hollow fibre is offered for backs only.
• 100% duck feather: the softest, most luxurious option according to the company, with down also available, for both seat and back interiors.

Sofa brands covered

The service is not limited to one manufacturer. The company lists replacement cushions for DFS, Next, Loaf, Sofa Workshop, Sofology, Duresta, Multiyork, IKEA, Furniture Village, G-Plan, George Smith, ERCOL, Parker Knoll, Derwent, FAB Sofas, Alstons, Harveys, SCS, Made.com, Laura Ashley, Habitat, John Lewis, Oka, Sofa.com, SofaSofa, SofaWorks, Tetrad and Wesley Barrell, among others, and states that it works with all makes and models of sofa in the UK and beyond.

Typical problems it addresses include flattened or sagging DFS seat cushions, SCS back cushions that need refilling, Sofology foam inserts that have lost firmness, Furniture Village cushions that no longer hold their shape, and Loaf cushions that are heavy to plump. The aim in each case is to restore comfort, structure and support while keeping the original covers.

Ordering process and delivery

The website deliberately has no shopping basket. Orders are discussed by phone or email first so that the correct cushion type and size are confirmed, a point the company considers especially important when feather or fibre cushions are being converted to foam. Quotes are generated through an online price calculator, and the 0800 number is free to call from landlines and mobiles. Advice is offered without obligation to buy.

Delivery covers the UK including the Republic of Ireland and is handled by DPD Local, with a one-hour time slot sent by email or text message; customers can use the notification to instruct the driver or ask the company to hold an order for a specific date.

Reputation and customer feedback

The company states that it holds many five-star reviews on Trustpilot, Yell and Google, and invites visitors to read its reviews on those platforms. It presents free, friendly advice and a personal, consultative approach as central to how it works.